- Vollzeit
- Festanstellung
- MOVENPICK
- Geschäftsführung & Hotelmanagement
__jobinformationwidget.freetext.LocationText__
Mövenpick Beirut, Beirut, Lebanon
__jobinformationwidget.freetext.ExternalReference__
REF55015N
Director of Operations
Region
MEA SPAC
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
- Supervise and guide department heads (e.g., Front Desk, Housekeeping, Food & Beverage, SPA, Security ) in their daily responsibilities.
- Monitor key performance indicators (KPIs) across all departments, such as occupancy rates, guest satisfaction scores, and revenue per available room (RevPAR).
- Ensure smooth and efficient hotel operations, including guest check-in/check-out, room assignments, and problem resolution.
- Foster a culture of exceptional guest service throughout the hotel.
- Respond promptly and effectively to guest complaints and inquiries.
- Implement strategies to enhance the overall guest experience.
- Conduct performance reviews and provide constructive feedback to department heads.
- Motivate and inspire staff to achieve operational goals.
- Assist in the development and management of the hotel budget.
- Monitor and control expenses to maximize profitability.
- Identify and implement cost-saving measures.
- Conduct regular inspections of hotel facilities and guest rooms to ensure cleanliness and maintenance standards.
- Implement quality assurance programs to maintain high standards of service.
- Ensure the safety and security of guests and employees.
- Develop and implement emergency response plans.
- Comply with all relevant safety and security regulations.
- Identify areas for improvement in hotel operations and implement necessary changes.
- Stay abreast of industry trends and best practices.
- Participate in industry events and conferences.
- Minimum 5 years of experience in hotel operations management, including supervisory experience.
- Extensive knowledge of hotel operations, with a strong focus on Food & Beverage management
- Demonstrated ability in strategic planning, budgeting, and financial control
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
- Local candidates only are required.
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making
- Strong leadership abilities with experience in performance management and team development
- Proficiency in Microsoft Office suite and hotel management software
- Outstanding communication and negotiation skills
- Ability to work collaboratively in a fast-paced, dynamic environment
- Customer-focused mindset with a commitment to delivering exceptional guest experiences
- In-depth knowledge of industry trends, best practices, and quality standards
- Adaptability and resilience in managing multiple priorities and stakeholders
- Fluency in English; knowledge of other languages is a plus
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Novotel Kochi Infopark, Kochi, India
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Kochi
Job-Kategorie
Culinary
Beschreibung
Preparation of South Indian Cuisine.Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards.To supervise the assigned
Referenz
5957222e-7579-4c7c-ab66-0e21cbb14d09
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Kochi Infopark, Kochi, India
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Kochi
Job-Kategorie
Culinary
Beschreibung
Key Responsibilities:Supervision of Stewarding Team:Lead, train, and manage a team of stewards and other kitchen staff.Delegate tasks to ensure efficient operation of the department.Monitor staff perf
Referenz
be2174ba-9d22-4364-b782-9d03ffb4c299
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel Bahrain Zallaq Thalassa sea & spa, Manama, Bahrain
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
Manama
Job-Kategorie
Rooms
Beschreibung
Housekeeping Attendant You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, a
Referenz
05ed854f-8f20-4bd9-a0ad-8cd6c5f921ee
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel Bahrain Zallaq Thalassa sea & spa, Manama, Bahrain
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
Manama
Job-Kategorie
Rooms
Beschreibung
Job Description To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.To supervise that all designated rooms are prepared as per standa
Referenz
93556912-0c5e-4ec7-92b9-5cae304696ce
Verfallsdatum
01/01/0001
Gehalt
Ort
Alwadi Hotel Doha - MGallery, Doha, Qatar
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
M GALLERY
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Rooms
Beschreibung
Reliable and engaging. As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arri
Referenz
bbc6f622-0cb6-45bf-8bfb-30e1f7865f88
Verfallsdatum
01/01/0001
Gehalt
Ort
Mövenpick Aswan, Aswan, Egypt
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Egypt
Job-Kategorie
Vertrieb und Marketing
Beschreibung
This is a unique opportunity to take a product which is already something to be proud of, and drive it forward in creative and industry leading ways.A dual property role, our Director of Revenue execu
Referenz
18c987f9-e89a-40fd-9610-4246b7bac5c4
Verfallsdatum
01/01/0001
Gehalt
Ort
Mövenpick Aswan, Aswan, Egypt
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
MOVENPICK
Job-Typ
Festanstellung
Locations
Egypt
Job-Kategorie
Rooms
Beschreibung
DUTIES AND RESPONSIBILITIES MANAGE THE DAILY GUEST SERVICES OPERATIONS: CONCIERGE, BELL SERVICE, DOOR SERVICE, PARKING VALET, NIGHT RUNNERSLeading the direction and supervision of all Guest Services d
Referenz
ed118c23-c045-4483-829a-5528883cb0c7
Verfallsdatum
01/01/0001
Gehalt
Ort
Pullman Maldives All-Inclusive Resort, Pullman Maamutaa, Maldives
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Maldives
Job-Kategorie
Food & Beverage
Beschreibung
F&B AttendantAs a F&B Attendant, you are responsible for :Ensure guest satisfaction.Maintain complete knowledge & deliver of all F&B services in accordance to hotel brand standards.Upsell and promote
Referenz
eb0c5565-86a9-4d05-8938-d5fc6a23eebc
Verfallsdatum
01/01/0001
Gehalt
Ort
Pullman Maldives All-Inclusive Resort, Pullman Maamutaa & Mercure Kooddoo, Maldives
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Maldives
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Cluster Reservation AgentAs a Cluster Reservation Agent, you are responsible for :Ensure guest reservation is in order for a flawless guest experience.Arrange itinerary, visas and activities for leisu
Referenz
2c2546c3-49da-4458-9b0e-dc44cba5b2b0
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Styles Mysuru, Mysuru, India
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
IBIS STYLES
Job-Typ
Festanstellung
Locations
Mysuru
Job-Kategorie
Culinary
Beschreibung
We are seeking a talented and passionate Commis 1 specializing in South Indian cuisine to join our culinary team in Mysuru, India. As a Commis 1, you will play a crucial role in supporting our kitchen
Referenz
2d44c870-4009-4d6c-a099-1801dc018b50
Verfallsdatum
01/01/0001