Revenue Anaylst

Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets and immersive relaxtion zone; not to mention the happening lobby. Challenging the status quo, we are redefining hospitality with seamless, fun, cool and smart interactions.

Within the framework of the hotel strategy, is in charge to implement and use Revenue Management methods, processes, tools in order to maximize the revenue.

Primary Responsibilities

• Prepare and ensure accuracy of daily update & analysis for relevant hotel stakeholders.
• Identify anomalies in reservations made yesterday/ over the weekend.
• Monitor rate parity across all relevant distribution channels.
• Take daily decisions to optimize the hotel revenue. Decisions in terms of pricing, inventory management and group quotation.
• Assist in managing room authorizations
• Assist in day-to-day operation issues & troubleshooting
• Setup rates, promotions and restrictions, and communicate it to all relevant stakeholders.
• Prepare and ensure accuracy of weekly reports.
• Assist in the preparation of weekly RevMAX meeting materials (current performance versus measured targets, competitive analysis, special event analysis, online channels performance, other ad-hoc analysis).
• Assist Director of Revenue in preparing month-end reports & Ad-hoc analysis
• Review and ensure that latest hotel’s information and contents are reflected on all relevant distribution channels.
• Maintain good relationship with business partners and vendors and constantly seek for opportunities to maximize hotel’s performance.
• Assist Director of Revenue in reviewing forthcoming business plans, identify gaps and ensure proactive measures to fill capacity and maximize all revenue opportunities.
• Ensure that a “RM culture” is spread in the hotel, through the animation of weekly yield meetings (gathering the GM and key hotel managers) and regular coaching and training sessions for the hotel teams.
• Assist with training of new associates as necessary on revenue management tools.

• Diploma or Degree in Tourism / Hotel Management or related field
• Experience in RM from 6 months to 1 year (internship or job) completed by a reception/reservation experience

Personal:

• Excellent analytical skills
• Strong mathematical skills
• Strong communication skills (verbal, listening, writing)
• Effective decision making skills
• Strong organization skills
• Ability to multitask and provide accurate work before deadlines
• Performance Oriented
• Proactivity
• Team support and development
• Ability to work in fast-paced environment
• Meticulous in work and pay attention to details
• Ability to interpret market data and apply to sales strategy

Technical:

• Spoken and written English (local language if needed)
• Professional experience
• Proficient in Microsoft applications and analytical tools
• Knowledge of Excel VBA is a plus
• Knowledge of Revenue Management System & hotel system is a plus