- 全职
- 正式
- 餐饮
- ACCOR
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Mercure Oxford Hawkwell House Hotel, Oxford, United Kingdom
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REF117283Q
Food and Beverage Team Member
Region
Europe and North Africa
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
- Welcoming the guests to our F&B outlets & providing efficient, friendly, and professional service
- Conveying the hotel's image through his/her attitude, professionalism and excellent grooming standards
- Communicating proficiently in English (spoken and written) with guests
- Good knowledge of our products
- Take responsibility for your designated section and station
- Ensuring that the F&B area remains well stocked at all times
- Receiving and processing customers’ payments
- Making sure ingredient labels are visible in all stations
- Maintaining hygienic food service techniques during service
- Cleaning and sanitizing tables
- Taking a positive problem-solving approach to guest problems and concerns
- Actively selling and promoting hotel facilities and services
**Required Qualifications:**
- High school diploma or equivalent
- Strong communication skills (verbal and written)
- Customer service mindset with a commitment to guest satisfaction
- Ability to work in a fast-paced, team-oriented environment
- Basic mathematical skills for handling payments and transactions
- Knowledge of food safety and hygiene standards
**Preferred Qualifications:**
- Relevant food and beverage service experience or training
- Certification in food safety or hospitality service
- Proficiency in point-of-sale (POS) systems
- Multilingual abilities
- Experience in an upscale or hotel dining environment
- Strong attention to detail and organizational skills
- Demonstrated ability to upsell and promote services
WHAT IS IN FOR YOU
- Employee benefit card offering discounted rates in Accor Hotels
- Develop your talent through learning programs
- Friends & Family Rates
- Employee benefit card offering discounted rates at Accor worldwide
- Free and delicious meal breaks on duty
- Complimentary stays in the UK and North Ireland
- 30% food discounts in our restaurants
- Pension Scheme
- Health Insurance
- Cycle-to-work scheme
- Staff Uniforms Provided
- Learning programs through our Academies
- Opportunity to grow within your property and across the world
- Friendly working Environment
Candidates must have the right to work in the UK
Rencontrez James, Directeur de la restauration à Londres
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
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