Food & Beverage: Operations & Administrative Intern

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! 

We are looking for a motivated and enthusiastic Food & Beverage Operations & Administrative Intern to join the team at SLS Barcelona. Reporting directly to the Food & Beverage Management team, this role offers a unique opportunity to gain hands-on experience across all F&B outlets while developing a strong understanding of the administrative and commercial aspects of hotel operations.  

This position is ideal for someone looking to build a well-rounded career in Food & Beverage by combining operational exposure with administrative responsibilities. More specifically: 

Administrative & Management Support 

• Provide administrative support to the Food & Beverage leadership team in their day-to-day activities. 

• Assist in preparing daily, weekly, and monthly operational reports. 

• Help maintain and update menus, product information, pricing, and POS systems. 

• Assist with departmental documentation, procedures, and internal communications. 

• Support the preparation of presentations and business reviews for management meetings. 

Scheduling & Workforce Planning 

• Support managers in the preparation and maintenance of team schedules and staffing plans. 

• Ensure scheduling information is accurately updated and communicated. 

Operational Exposure & Outlet Support: 

• Gain practical experience across several Food & Beverage outlets, supporting daily operations and service delivery. 

• Greet all guests warmly and by name, escort guests to their table, provide chair assistance for all guests, and menu presentation.  

• Approach guests and collect information needed to assist with seat arrangements.  

• Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.  

• To serve food and beverage orders according to recipes and service standards.  

• To be knowledgeable about products available.  

• Work with the rest of the team in keeping things running smoothly and tidily, for both table and bar service.  

• Support the implementation of brand standards and service excellence initiatives. 

• You´re studying a bachelor´s/master´s degree in hospitality or a related field. 

• You have the possibility to sign an agreement with your school for a period of preferably 6 months. 

• Education: Degree in Hospitality, Restaurant Management, or a related field. 

• Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook. Knowledge of hotel food & beverage systems and software is a plus. 

• Communication: Excellent verbal and written communication skills in both Spanish and English. 

• Multitasking & Attention to Detail: Ability to manage multiple tasks in a fast-paced environment with a keen eye for detail. 

• Adaptability: Quick to learn and adapt to the unique culture and standards at SLS Barcelona. 

• Positive Attitude: A humble, open-minded individual with a collaborative approach who thrives in a dynamic team environment. You embrace new ideas and are always open to doing things differently. 

What's in it for you... 

• The chance to challenge the norm and work in an environment that is both creative and rewarding. 

• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.