Conference & Events Sales Manager | 12-Month Fixed Term Contract

At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.

Who we are…

A sanctuary of style, Hotel Chadstone Melbourne MGallery offers the perfect luxury escape nestled close to the city of Melbourne and on the doorstep of Chadstone - The Fashion Capital. Our unique design marries both exclusivity and comfort allowing guests to feel a sense of home during their stay, whilst transporting them into a world of glamour and style. Five star luxury and opulence creates the perfect setting for our team to create special moments that our guests will remember forever. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.

Commencing in January 2026, this 12-month fixed term position offers the opportunity to play a key role in one of Melbourne’s most prestigious luxury hotels. As Conference & Events Sales Manager, you’ll bring our hotel’s signature sophistication to life by curating seamless, memorable events for our guests and clients. You’ll oversee the entire sales and coordination process, from the first enquiry to the final farewell, ensuring every detail reflects our commitment to luxury and excellence.

In this role, you will:

• Respond to event and meeting enquiries and consult with clients to design bespoke proposals tailored to their needs

• Drive sales conversion and proactively pursue new business leads, ensuring revenue and performance targets are achieved

• Manage forecasting, reporting and sales strategy to maximise conversion opportunities

• Oversee the end-to-end coordination of events, including event orders, invoicing and communication across hotel departments

• Partner with operational teams to deliver seamless, high-quality event experiences that exceed client expectations

• Identify opportunities for continuous improvement across processes and guest experience

• Support and guide the Conference & Events Sales team to deliver outstanding results and maintain strong client relationships

• Previous experience in event sales or management, ideally within a luxury hotel or events venue

• Minimum two years’ experience in a similar role with a proven track record of converting leads and managing client relationships

• Strong organisational and time management skills with a keen eye for detail

• Excellent communication, presentation and negotiation skills

• Proficiency in Microsoft Office; knowledge of Opera or Delphi systems is advantageous

• A proactive, solution-focused mindset and the ability to stay calm and professional under pressure

• A genuine passion for creating experiences that guests and clients will remember

What’s in it for you

• Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts, free nights’ accommodation on your anniversary with Accor, Employee Assistance Program, discounted health insurance
• Live in Melbourne's South-East? Work close to home and avoid the CBD
• Endless learning & career development opportunities with Australia's largest hospitality group – Accor
• Industry-leading training and development opportunities with Accor Academy
• Be part of a dynamic hotel environment with a supportive and fun team

Apply now to become part of the story at Hotel Chadstone Melbourne MGallery. We can’t wait to welcome you!