__vacancyopjusttionswidget.opt-Job Schedule__ 全职

__vacancyopjusttionswidget.opt-Job type__ 正式

__vacancyopjusttionswidget.opt-Brands__ SOFITEL

__vacancyopjusttionswidget.opt-Job Category__ 客房

Company Description

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

To attend and handle all guest requests received for internal services, as per the hotel standards and procedures.
To answer and handle calls and messages, properly using the telephone etiquettes and Sofitel standards.
To ensure that all guests enjoy their stay being offered the finest personal service.
To respect the privacy of the guests and the confidentiality of the information.
To report any guest comment or complaint.
To set-up inventory and monitor supplies and other commodities upon guest requests.
To update the above items’ availability in the PMS.
To be aware of and to follow emergency and security procedures.
To fulfill administrative tasks, housekeeping office coordination and filing.
To respect key handling procedures.
To read and update logbooks.
To update guest history in the PMS.
To keep all equipment clean, areas tidy and well maintained as per the Housekeeping Operations Manual.
To carry out special projects according to given assignments.
To attend a daily line up briefing with the Housekeeping team.
To coordinate with all departments as per guests and operational needs.
To inform concerned division or department heads whenever a matter is delayed or not solved.
To be entirely flexible and adapt to rotate within the different sub sections of the Housekeeping Department.
To carry out any other reasonable duties as assigned by the Assistant Housekeeping Manager and the Director of Housekeeping.

Qualifications

Saudi National
A proven ability to manage multiple projects and deadlines.
Previous housekeeping experience an asset
Excellent communication both in Arabic & English.
Strong interpersonal and problem solving abilities
Organizational skills , attention to detail & guest centric

对于雅高集团来说，多元与包容意味着欢迎每一个人，并尊重他们的差异，我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会，一个温暖和包容的文化，优秀的工作条件，并促进所有人的发展，包括残疾人士。

在申请时，请不要犹豫告诉我们您可能需要的任何特殊需求，以便我们考虑这些需求。

List #1

Housekeeping Coordinator (Saudi National)