Cluster Sales Executive - MICE

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1. Sales and Business Development

   • Identify and develop new sales opportunities in the F&B and social events sectors.
   • Build and maintain a pipeline of potential clients through networking, cold calls, and referrals.
   • Actively participate in promoting venue packages, catering services, and event-related offerings.

2. Client Relationship Management

   • Cultivate strong, long-lasting relationships with clients to understand their needs and preferences.
   • Deliver personalized event solutions tailored to client requirements.
   • Provide excellent after-sales service to build client loyalty and encourage repeat business.

3. Marketing and Promotion

   • Assist in the creation and execution of promotional campaigns to attract social events.
   • Leverage social media, partnerships, and other platforms to enhance visibility.
   • Represent the company at networking events, trade shows, and exhibitions.

4. Revenue Management

   • Meet and exceed sales targets by upselling and cross-selling products and services.
   • Prepare and present sales proposals and contracts to potential clients.
   • Analyze market trends and competitor activity to optimize pricing and offerings.

5. Administrative and Reporting Duties

   • Maintain accurate records of all client interactions, bookings, and sales activities in the CRM system.
   • Prepare regular sales reports and forecasts for management review.
   • Coordinate with internal teams to ensure timely service delivery.

• Proven experience in sales, particularly in the F&B industry.
• Strong communication, negotiation, and interpersonal skills.
• Excellent organizational and time-management abilities.
• Creative thinking and the ability to propose innovative event solutions.
• Knowledge of local markets and customer preferences.
• Familiarity with CRM software and Microsoft Office Suite.
• Ability to work under pressure and meet deadlines.