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Raffles Dubai, Dubai, United Arab Emirates

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REF37699V

Housekeeping Attendant

Region

Luxury & Lifestyle


Company Description

A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style.


Job Description

PURPOSE OF POSITION

To provide a consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel’s standards for cleanliness and presentation. 

KEY ROLES & RESPONSIBILITIES

  • Cleans and maintains areas of responsibility according to set standards and procedures
  • Replenish guest supplies
  • Ensure guests requests are promptly and courteously met
  • Report damage or malfunction in hotel rooms/areas to Supervisor
  • Maintain equipment in a proper state of cleanliness and repair
  • Maintain a section room report as well as a daily productivity report
  • Attend daily briefings with supervisor and takes on daily assigned tasks
  • Reports lost and found articles to the housekeeping office immediately
  • Handle guest complaints, reporting them to Supervisor immediately
  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
  • Record room status in allocated section accurately
  • Comply with hotel’s health, safety and hygiene policy
  • Adhere to personnel grooming and hygiene standards
  • Attend meetings and training sessions as required
  • Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
  • Fully understands the difference in guest levels (VIPs) and Room Categories
  • Must adhere to all Lost and Found procedures
  • Proper follow up of HK SOPs
  • Must comply with all fire evacuation procedures and first aid trainings
  • Must comply with Raffles grooming standards
  • To attend proper trainings and have best conduct at work

                 


Qualifications

PERSONAL ATTRIBUTES

  • Good organizational skills
  • Good level of engagement with guests
  • Good knowledge of Housekeeping Operations

QUALIFICATIONS

  • Secondary education
  • Good Housekeeping knowledge

EXPERIENCE

  • Minimum 2 years experience in a similar capacity in a luxury hotel environment

Additional Information

Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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