Chief Engineer

Nestled above the stunning Lake Wakatipu, our Mercure Queenstown Resort is looking for a Chief Engineer to join our energetic and dynamic team. This role will manage the Maintenance and Engineering function of the property. 

Accor offers a welcoming, team-focused environment where everyone works together to create exceptional guest experiences. You’ll have the opportunity to build meaningful connections and work across a variety of focus areas throughout the property.

With us, your personality is valued, your opportunities for growth know no boundaries.
Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

• 40 hours guaranteed per week (Full time)
• $90,000.00 - $99,000.00 per annum salary bracket
• Direct Manager of 2x colleagues 
• Works closely with the Mercure Queenstown Resort General Manager and the Portfolio Chief Engineer for CP Hotels New Zealand

The Chief Engineer is responsible for the overall maintenance and engineering operations of the hotel. This includes managing the maintenance department and its team, ensuring all equipment is in good working order, and overseeing all maintenance projects. The Chief Engineer plays a critical role in maintaining the safety and comfort of guests and staff, ensuring local compliance and protecting/maintaining owner investment.

You will be a motivated and hands on individual being able to master the balance of managerial administration and being on the tool's to support the team throughout the property.

Key responsibilities:

• Oversee all maintenance and repair activities for the hotel, including HVAC, electrical, plumbing, structural systems, gymnasium, saunas, swimming and spa pools.
• Implement and maintain a comprehensive preventative maintenance program to ensure the longevity and reliability of all hotel equipment and facilities.
• Delegate the completion of general repairs and maintenance to the property within the maintenance team or contractors as required. Controlling expenditure and ensuring work is to the standard required by the company and manufacturer specifications.
• Maintain contractor records including SWMS and Public Liability insurance, ensure work permits are obtained before commencement, especially when working at heights or within confined spaces.
• Develop and manage the engineering department budget, including maintenance costs, capital expenditures, and resourcing.
• Champion resource management improvements and sustainable performance.
• Ensure the hotel complies with all safety regulations and standards, including fire safety, WHS regulations, hotel policies, Building Warrant of Fitness (WOF) and Plant Maintenance.
• Maintain records of repair work and daily checks as required within the property management system.
• Liaise closely with front desk and housekeeping regarding ‘down’ rooms to expedite a quick turn around and return to inventory.
• Ensure the external areas of the hotel are neat and tidy and maintained in line with company brand standards.
• Complete project work and prepare reports as requested by the General Manager and or CP Hotels executive committee.
• Prepare monthly maintenance reports, commenting on key performance indicators and action taken to keep on target.
• Be actively involved in the Hotels’ WHS and Emergency Response team.

Knowledge and Experience:

• Trade qualification preferred. Highly advantageous if in either electrical or mechanical engineering.
• 2 years of relevant experience managing a maintenance function within a hotel environment.
• Strong working knowledge of Microsoft Outlook, Microsoft Office and property management systems including Opera, MyBos.

Competencies:

• Leadership and effective administrative skills.
• An ability to understand and navigate complex stakeholder environments.
• Strong focus and passion for hotel operations.
• Demonstrated ability to coach, mentor, develop and inspire teams.
• Confident and articulate communication, negotiation, relationship and networking skills.
• Demonstrated business acumen with the ability to make sound decisions and  understand commercial implications.
• Ability to think strategically and plan on a mid to long term scale.
• Flexible and able to embrace and respond effectively to change.

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• On-site we offer laundry services
• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Daily staff meal provided while on duty
• Accor's Parental Leave Scheme
• Ongoing reward and recognition incentives in Accor anniversaries
• Opportunities for further development and worldwide career progression within Accor