Stewarding Supervisor

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive while being entrusted with the responsibility of ensuring the best possible experience for your guests at all times in a friendly, courteous, helpful, timely and professional manner.

This position carries the responsibility of supervising non-culinary kitchen operations, including but not limited to programs related to dishwashing, cleaning, and small equipment maintenance. In addition, the Stewarding Supervisor assists the front of the house by supplying and keeping inventory of all china, glassware and silver related to food service.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Monitor inventories of china, glass and silver and insure that each outlet has a proper operating par.
• Conduct inventory of the aforementioned items when instructed or in conjunction with Sr. Stewarding Leadership
• Training of all stewards on the proper procedures for storing and handling equipment as well as sanitation and food handling, in accordance with Health Department Regulations, Brand and Departmental Standards
• Supervision of all stewards, insuring that all kitchens and related areas are kept safe, clean and in good order. Weekly inventory of all stewarding chemicals and operating supplies
• Work directly with all the venues managers to communicate equipment needs, as well as proper handling and storage of china, glass and silver.
• Make sure that all equipment cleaning schedules are met in time and all the medium and heavy duty equipment are keep in good working order (hand carts, F & B vehicles, etc.)
• Participation in weekly F&B meetings as well as daily BEO meetings.
• Prepare pull sheets for upcoming events, making sure that all needs and equipment are ready prior to the event set-up time.
• Keep an eye all chemicals and other cleaning items and report it to Executive Steward if low on stock or par level.
• Ensure the kitchen and back of the house is clean, well maintained and organized at all times
• Ensure floors are dry and clean at all times
• Operate dish machines for washing all hotel dishes include chinaware, glassware, flatware
• Operate pot-washing machinery
• Maintain a hygienic working environment in accordance with Health Department regulations, Brand and Departmental Standards
• Collects and removes trash from all areas of the Food & Beverage operation, adhering to the hotel travel path, ensuring to follow the established procedure for waste management, recycling and orca system
• Ensure waste containers are kept clean and tidy
• Carry out general cleaning as directed, including: sweeping, mopping up, washing up, emptying of waste/recycling bins and boxes ensuring placement in the correct containers
• Cleans and sanitizes pots, pans, utensils, and other minor equipment routinely used in the kitchen following established procedures
• Cleans and maintains floors and walls in kitchen and dish washing area by following cleaning schedules
• Cleans and maintains all food carts and oven racks in designated cart washing area
• Clean, sanitize and maintain all shelves and floors in walk-in coolers and freezers
• Cleans and sanitizes dishes and related service ware following established procedures.
• Clean large equipment as assigned, following established procedures and cleaning schedules.
• Proper care and maintenance of all equipment in racking stacking, and storage to avoid breakage.
• Consistently adheres to SDS (Safety Data Sheet) information related to the proper and safe use of chemicals in the workplace.
• Ensure all equipment is clean and in good working order.
• Load and unload the dishwasher in an safe, efficient and organize manner 
• Wash, Wipe, Sort, and stack and store all cleaned items in an organized and safe manner.
• If any breakages or chipped items found then remove them from circulation and update the breakage and inventory register.
• Clean, sanitize and close workstations.
• Uses and maintains all equipment's according to manufacturer and department guidelines.
• Report any maintenance or hazard issues
• Assist in food distribution for all venues and events, or as directed by manager or chef on duty
• Always maintain a clean and safe work environment.
• Return dirty towels and aprons to the laundry at the end of shift
• Check and refill paper towels and hand soap dispensers at the beginning and end of shift, or when otherwise directed by a leader
• Return kitchen equipment’s and other items to their departments.
• Other duties as necessary

What is in it for you:

• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
• Hourly Rate: $34.75 (Break-In Rate applicable for New Hires as per CBA)
• Schedule based on Seniority and Business Needs

Your experience and skills include:

• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to perform job specifications with attention to detail, speed, and accuracy
• Ability to prioritize, organize, and follow through
• Ability to operate, clean and maintain all equipment
• Ability to perform job functions with minimal supervision
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• High School diploma or equivalent training certification
• Desirable: Food handling/sanitation certification
• Ability to communicate in English with guests, coworkers, and management to their understanding.
• Able to think clearly and make reasonable decisions
• Ability to identify potential operating problems and/or sanitation issues
• Ability to develop and implement procedures for preventing problems before they develop
• Basic math
• Ability to work an 8hr shift in a hot and noisy environment
• Ability to lift up to 50lbs
• Stand continuously during the shift
• Intermittently bend, stoop, reach, and twist
• Intermittently lift product and equivalent
• Occasionally carry product and equipment
• Intermittently push, pull, reach, reach over shoulder to lift/move product or equivalent

Your team and working environment:

What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

Visa Requirements:  Must provide proof of current eligibility to be employed in the United States of America.