Spa Therapist

PARADISE OF PARADOXES.

25hours Hotel Jakarta The Oddbird is a space that celebrates culture and lifestyle with nostalgia, authenticity, and genuine hospitality. It embodies poetic contrasts-the paradise of paradoxes. Nestled in the heart of the Sudirman Central Business District (SCBD) within District 8, 25hours Hotel Jakarta The Oddbird stands tall with 38 stories, featuring 210 rooms and 135 serviced apartments rising above Ashta Mall in the Senopati area, the city's hottest business and lifestyle district.

You will be doing:

• You'll ensures the guests experience is up to the standards of the brand.
• Adhere to the Spa Policy & Standard Operating Procedures manual.
• Act as an Ambassador for the spa representing the brand values.
• Comprehend the knowledgeable about all aspects of the spa.
• Maintain the confidentiality policy for all spa guests.
• Maintain a daily activity log.
• Ensure the facility is in peak condition and clean at all times.
• Responsible for driving the guest experience.
• Ensure the spa is receiving the highest ratings from the TrustYou VOG scores.
• Deal with any guest complaints, comments or concerns with discretion and urgency.
• Follow and ensure that all colleagues follow all safety procedures and practices of the
  property; lead by example.
• Ensure guest / member satisfaction at all times by assuring safety and service is always the
  spa’s first priority.

Your qualifications must be proven through:

• Minimum of 2 (two) years of experience in similar role in a luxury Spa.
• You must hold a certificate for CIBTAC, VTCT, or CIDESCO or any related certification.
• Positive attitude is a must.
• You must be proficient both in Bahasa Indonesia & English (spoken & written)

In compliance with employment laws in Indonesia, this position is only open to Indonesians.