Spa Receptionist

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Main Duties

• You will be welcoming all visitors and make them feel comfortable,
• handling all incoming phone calls and follow-up phone calls,
• following up on guests appointments,
• assist the Spa manager or the person in charge,
• handle the guest from arrival,
• selling treatments,
• explaining the menu and spa facilities program,
• up-sell treatments, products, and memberships,
• make reservations,
• make appropriate reporting to management,
• follow the membership with its special requirements,
• allocate therapists to guests,
• in charge of receiving and sending all documents,
• Responsible for interface and communication between the staff and the management.

• Certificate in massage related
• Previous spa experience
• Able to communicate in English
• Well groomed and high standard of personal hygiene
• Enthusiastic and willing to learn

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.