Spa Attendant

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

• Greet guests in a friendly and courteous manner
• Give detailed tour of spa area, provide explanation on when and how to use all spa amenities and facilities
• Guide guest at appropriate times to location to meet service provider
• Provide warm and sincere closing upon completion of service sequence
• Learn and use guests’ name whenever possible
• Adjust service to suit guests’ requests, personalised to meet their needs
• Use a Heartist® approach – make the guests Feel Welcome, Feel Heart-Warmed, Feel Incredible and Belong
• Monitor guests’ use of facilities and ensure their safety
• Efficiency of work to keep work area clean and tidy at all times
• Maintain an ample supply of massage oils, professional products, towels, sheets and other necessary items
• Timeliness in reporting dysfunctional equipment to supervisor for follow-up
• Assist with treatment types and retail product recommendation whenever consulted
• Efficiency of work to maintain cleanliness of treatment rooms, spa preparation room, retail display cabinets etc.
• Cleanliness and work safety in equipment handling, beverage preparation and service areas
• Participate in training activities to improve knowledge and skills
• Follow guidelines provided in Colleague Handbook
• Understand emergency procedures, health & safety requirements, lost & found procedures
• Maintain collaborative working relationships with colleagues & supervisors / managers

• At least one year of experience in related club or spa environment
• Spoken and written English
• Interpersonal skills
• People-oriented and Team player
• Able to work under pressure and independently
• Looks presentable

Job Highlights

• Birthday Leave
• Discounted Room Rates across ACCOR Properties
• Duty Meals