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Sofitel Al Hamra Beach Resort, Ras Al-Khaimah, United Arab Emirates

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REF56868Z

Senior Sales Manager - Leisure

Region

Luxury & Lifestyle


Job Description

  • Ensures professional sales Calls using Selling principles and SMART Selling philosophies.
  • Carefully plans Sales Calls into defined objectives.
  • Maintains a detailed knowledge of Hotel facilities, features and services.
  • Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel.
  • Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Director of Sales.
  • Pre-qualifies and targets prospects, utilising hotel database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.
  • Professionally conducts routine telemarketing activities to identify new business opportunities. Follows up sales leads to identify prospect.
  • Meets and greets VIP guests upon arrival/departure.
  • Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore into new business opportunities.
  • Entertains and conducts hotel inspections to relevant representatives/delegates whenever required.
  • Establishes strong contacts to source for information in regard to planned and upcoming functions/ events.
  • Reviews and constantly seeks Productivity level improvements through the process of “taking work out of the system” (when appropriate) and thorough streamlining of work process.
  • Implements all sales action plans related to responsibility areas as outlined in the Marketing plan.
  • Ensures all Heartists maintain an updated awareness of Hotel product knowledge, current promotion, policy changes and appropriate internal communication.
  • Assists in the recruitment and selection of Sales Heartists if required.   Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting Heartists.
  • Maximises the effectiveness of Heartists by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
  • Assists to conduct annual Performance Development Discussions with Heartists and to support them in their professional development goals.
  • Encourages Heartists to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.

 

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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