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Raffles Doha, Doha, Qatar

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REF91344V

Sales Manager - Leisure

Region

Luxury & Lifestyle


Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.


Job Description

The Sales Manager will be responsible for driving leisure business to Raffles & Fairmont Doha, with a strong focus on luxury leisure segments and global travel consortia. The role will develop and manage relationships with high-end leisure partners, including luxury travel advisors, consortia, and premium travel programs, to maximise room revenue and reinforce both brands’ positioning as leading luxury destinations in Doha.

Key Responsibilities

  • Develop and grow a portfolio of luxury leisure accounts, including tour operators, wholesalers, DMCs, and global luxury consortia
  • Maintain strong knowledge of luxury leisure segments, particularly Consortia, AMEX, FHR, and Virtuoso, including program requirements and production drivers
  • Identify new business opportunities in key leisure source markets
  • Negotiate leisure contracts, preferred partner agreements, rates, and value-added inclusions in line with brand and revenue strategies
  • Ensure accurate rate loading, promotions, and content across all distribution platforms.
  • Represent Raffles & Fairmont Doha at international trade shows, roadshows, sales missions, and consortia events
  • Conduct sales calls, presentations, and familiarization trips for luxury travel advisors and partners.
  • Monitor market trends, competitor activity, and luxury travel demand to provide strategic insights.
  • Collaborate closely with Revenue Management, Marketing, Reservations, and Operations to optimize pricing, campaigns, and delivery of contracted business
  • Prepare and execute annual leisure sales plans, track production and ROI, and provide regular reports and forecasts
  • Act as a brand ambassador, ensuring partners understand brand positioning, guest experience, and that all contracted luxury benefits are delivered seamlessly

Qualifications

  • Minimum 3–5 years of experience in leisure sales within luxury hotel/s and/or resort/s
  • Proven experience working with luxury consortia and premium travel programs, including Virtuoso, AMEX, and FHR
  • Strong understanding of global luxury travel distribution and advisor networks
  • Possesses strong insight into European and American luxury travel markets, including customer behavior, expectations, and purchasing drivers
  • Middle East market experience preferred
  • Excellent negotiation, presentation, and relationship-management skills
  • Fluent in English; additional languages are a strong advantage
  • Strong commercial and strategic mindset with a focus on luxury revenue growth

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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