Sales Manager

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:  

• Ensure prompt and courteous service is extended to both internal and external customers. 
• Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis. 
• Solicit group, transient and/or banquet business through action plan preparation and execution. 
• Establish parameters, quotes and negotiate prices, confirming by written contracts.  
• Achieve growth and hit sales targets by successfully managing the sales team.
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations. 
• Maintain accounts, contact, activity and business details within the appropriate software applications. 
• Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied. 
• Prepare weekly, monthly, quarterly and annual reports, as required. 
• Balance operational, administrative and Colleague needs. 
• Follow departmental policies and procedures.  
• Other duties as assigned. 

• Previous Sales experience required. 

• Computer literate in Microsoft Window applications required.   

• Excellent communication skills, both written and verbal required.

• Strong interpersonal and problem-solving abilities. 

• Highly responsible & reliable. 

• Ability to focus attention on guest needs, remaining calm and courteous at all times.