Sales Account Manager

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The Sales Account Manager is responsible for identifying, developing, and maintaining strong relationships with corporate, travel, and group accounts to maximize revenue generation for ibis Styles Nairobi. The role requires a proactive and strategic individual with a deep understanding of hospitality sales, excellent customer service, and strong negotiation skills.

Responsibilities

• Identify and secure new business opportunities through active prospecting, sales calls, networking, and client visits.
• Manage and grow existing accounts to achieve individual and team sales targets.
• Prepare and deliver sales proposals and contracts that align with client needs and hotel offerings.
• Conduct regular account reviews to monitor client satisfaction and opportunities for upselling or cross-selling.
• Achieve outside weekly sales calls and appointments as directed by the management.
• Develop own lead sources via referrals, networking and prospecting.
• Respond to and tract all incoming sales leads in a timely manner via C-Vent and the Sales Navigator
• Responsible for achieving monthly corporates and travel agent revenue goals.

• Diploma or Degree in Sales, Marketing, Hospitality, or a related field.
• Minimum of 3 years of proven sales experience in the hospitality industry; hotel experience is highly preferred.
• Knowledge of Nairobi’s corporate and travel trade market is an added advantage.
• Command of English, both written and oral
• Proficiency in Microsoft Office Software:  Word and Excel