Revenue Manager

Green Coast Hotel - MGallery Collection, part of BALFIN Group is a unique hotel offering a luxurious escape along the pristine shores of Caesar’s Beach with crystal-clear Ionian waters with 131 elegantly designed guest rooms including 4 luxury & 1 presidential suite, modern architecture, and a focus on sustainability. The hotel includes various F&B spaces consisting in an à la carte restaurant, a destination lobby bar, a pool bar with direct access to the beach area, meetings, Conference & Exhibition spaces consisting in 2 meetings rooms with a total capacity of up to 100 guests welcoming corporates & institutions to organize high-level events of the same certified standards as anywhere else in Europe. Also, well-being spaces, including an infinity heated outdoor pool, a SPA, gym & fitness spaces & a private-beach area.

BALFIN Group is one of the leading investment groups in the Western Balkans region, embodying international standards with local expertise. Founded in 1993 in Vienna by Samir Mane, today, the Group has a presence in 11 countries; Austria, Albania, Kosovo, Bosnia and Herzegovina, North Macedonia, Montenegro, Switzerland, Croatia, the Netherlands, the USA, and Canada. BALFIN, a diversified group active in real estate, wholesale and retail, banking, asset management, tourism, education, and logistics, employs approximately 5,000 people. Total Group’s Assets (including financial institution) is € 2.2 billion, as of 2023 data.

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Job Title: Revenue Manager

Location: Palase, Albania

Department: Revenue Department

Reports to: General Manager

Position Summary:

The Revenue Manager is responsible for driving profitable revenue across all streams by strategically managing pricing, distribution, and inventory. This role ensures rate integrity, optimizes performance through data-driven decisions, and supports long-term customer satisfaction. A key focus is maintaining and enhancing the property’s online presence, ensuring strong positioning in both direct and indirect digital channels. Combining commercial insight with a strategic approach to e-commerce, this role plays a vital part in the property’s overall success.

Key Responsibilities:

·        Develop and implement revenue management strategies to optimize room rates, occupancy, and overall revenue.

·        Strategically manage all online and offline distribution channels, including OTAs, GDS, and the hotel website, ensuring accuracy, consistency, and strong positioning.

·        Build and execute the yearly digital plan and budget, covering all digital channels and online marketing initiatives.

·        Monitor market trends, competitor performance, and demand patterns to inform pricing, yield, and inventory decisions.

·        Support hotel management in strategic planning, marketing plans, and budgeting processes.

·        Participate in the preparation of the annual topline budget.

·        Track, analyze, and report key revenue performance indicators, including both Revenue Management and E-Commerce metrics.

·        Prepare and chair weekly Revenue Strategy Meetings to align teams and drive revenue initiatives.

·        Measure and report the performance of all digital marketing campaigns against goals, optimizing campaigns as needed.

·        Monitor third-party intelligence sources to maintain competitive advantage.

·        Collaborate with Sales, Marketing, and Operations teams to maximize revenue opportunities and ensure customer satisfaction.

·        Identify opportunities for cross-selling, upselling, and dynamic packaging strategies.

Bachelor’s degree in Hospitality, Business, Marketing, or related field; advanced degree preferred.

·        Minimum 3-5 years’ experience in revenue management and e-commerce within a 4- or 5-star hotel.

·        Strong analytical skills and proficiency with PMS, RMS, CRM, and online booking platforms.

·        Knowledge of digital marketing trends, distribution channels, OTAs, and GDS.

·        Excellent communication, negotiation, and leadership skills.

·        Results-oriented with strategic thinking and the ability to adapt to a fast-paced environment.

Key Competencies:

·        Strategic thinking and analytical ability

·        Digital and e-commerce expertise

·        Revenue optimization and forecasting

·        Strong interpersonal and team collaboration skills

Work Conditions:

Green Coast Hotel-MGallery Collection is an equal opportunity employer that offers a professional and dynamic work environment, an attractive compensation and benefits package, and opportunities to develop your professional potential fully.

Application deadline: 25/12/2025

* All applications will be treated with strict confidentiality according to the law No. 9887 set by the Albanian Parliament for the "Protection of Personal Data".

* Only shortlisted candidates will be contacted.