Restaurant Manager – STOCK Food & Drink

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

STOCK Food & Drink is searching for a creative, enthusiastic, self-motivated individual. As the Restaurant Manager you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service. This position will be responsible for the effective and efficient day to day operation of Stock Food and Drink as well as the Pool Bar, Sugar Shack & 13 Below.

Competitive Salary: $62,000 - $65,000 gross annually, based on previous experience & education.

Job Duties Include:  

• Recruit, mentor, and develop both full-time and part-time colleagues while leading, coaching, and inspiring a dynamic team to deliver exceptional guest experiences.
• Manage daily operations for STOCK Food & Drink, Pool Bar, Sugar Shack, and 13 Below, ensuring cleanliness, maintenance, and adherence to Fairmont standards.
• Maintain budgeted profitability levels through forecasting, managing reservations, optimizing revenues, and controlling inventory and payroll.
• Uphold a strong floor presence to address guest concerns promptly and professionally, while continuously improving service quality.
• Develop innovative revenue-generating ideas, contribute to menu development, manage wine programs, and collaborate with the Conference Services team for group events.

Your Skills & Qualifications:

• Minimum two years of senior experience in Food & Beverage Management and hold "Proserve"
• Must be computer literate with working knowledge of Excel, MS Word, PowerPoint, Access, and Windows programs and Silverware.
• Post secondary degree in Hospitality or Food and Beverage Management and WSET Level II required and Level III will be considered an asset
• Creative and effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, communication, administrative skills, ambition, drive, energy, and determination
• Proven track record of strong financial and cost control knowledge and applications are required
• Results oriented with the ability to be flexible, work well under pressure and be accountable to make sound thoughtful business decisions

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

Since 1907, Fairmont Hotels & Resorts has been dedicated to crafting unforgettable experiences for both guests and colleagues alike. Essential to this success has been diversity, equity and inclusion being woven into the fabric of our brand’s DNA. We pride ourselves on being an equal opportunity employer, fostering an open and inclusive culture that welcomes everyone, empowers all colleagues and cultivates individual and collective innovation and performance. Our ambition is to provide all of our Talent with fair and equitable opportunities to grow to attain their full potential. We believe that diversity in our teams not only enriches the lives of our Talent, but also provides the best possible experience to everyone who visits our iconic hotels and resorts worldwide. 

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!