Restaurant Manager

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.   

GENERAL PURPOSE:

To function as the Restaurant Manager for the Food & Beverage Department and to ensure the various outlets and banquets operate successfully and are individually profitable in accordance with the standards of the hotel.

Key Responsibilities:

• Hands-On Leadership: Lead by example in providing exceptional high-end dining and service, ensuring every guest experience exceeds expectations.

• Team Motivation and Development: Maintain a motivated and highly skilled team, fostering a culture of excellence and ensuring a high standard of guest satisfaction.

• Talent Recruitment and Management: Collaborate with assistant Outlets  Manager and the Talent & Culture Team to recruit new team members and manage the life cycle of each staff member, from appraisal to performance coaching.

• Strategic Marketing and Revenue Generation: Develop marketing and promotions plans to drive incremental revenue and enhance guest engagement.

• Financial Accountability: Manage monthly costs, inventory, and daily operating expenses, ensuring efficient use of resources and achievement of budgeted profit targets.

• Compliance and Safety: Ensure compliance with all statutory, HSE standards, procedures, and processes, prioritizing the safety and well-being of both guests and staff.

• Reporting and Communication: Monitor, report, and document all operations with detailed explanations, and liaise with the Management on finance matters or discrepancies.

• Proven Management Skills: Demonstrated ability to effectively lead and motivate teams to achieve outstanding results.

• Luxury F&B Experience: At least 2 to 3 years of previous managerial experience in a luxury F&B environment with high volume and a commitment to exceptional offerings.

• Beverage Expertise: Strong knowledge of premium beverages is a must, ensuring an exceptional dining experience for our discerning guests.

• Standards Proficiency: Familiarity with HACCP, ISO 22000, and Green Globe standards is highly desired, showcasing a commitment to quality and safety.

• Adaptability: Excellent time management skills and the flexibility to thrive in fast-paced and evolving situations.

• Career Development: Passionate about personal and professional growth, eager to further develop skills and advance within the industry.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.