- Integral
- Permanente
- Vendas e Marketing
- ACCOR
__jobinformationwidget.freetext.LocationText__
Novotel Cambridge North, Cambridge, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF22847J
Reservationist
Region
Europe and North Africa
Esta vaga já expirou. Veja funções semelhantes abaixo...
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Main responsibilities:
- Daily reservations checks from all platforms (Accor, Booking.com, Expedia, FITs, etc.)
- Daily reservations checks – Ensure all back-ups, comments, payments are set accordingly
- Daily ckeck of OTAs commissions
- Weekly submission of commissions on Fastcom
- Update of various trackers on a daily basis (such sus No show, Cxl, etc)
- Manage reservations and booking enquiries via telephone, email and face to face
- To be an expert on the business bedrooms and events in order to deal with initial enquiries in a confident manner
- Arrange and deliver hotel show around in a professional and knowledgeable manner
- To support with group bookings through the whole process and liaise with other departments where required
- To be the first point of call for all client enquiries regarding accommodation and meeting and events
- To provide outstanding administrative skills to coordinate events, which will include corporate bookings, private functions and weddings
- Arrange and conduct hotel show around to promote the sale of accommodation and/or meeting space
- Build rapport with our key clients in order to ascertain their requirements and identify further opportunities for future business
- Provide detailed function plans to hotel operations teams to ensure the clients requirements are always supported and catered for
- Maintain the accuracy of the in-house reservations system
- Reply to all booking enquires that are received via telephone, email, venue directly or via RFP. Replies need to be within a strict deadline to secure bookings
- You might be required to work at reception at times
- Working hours include weekends and public holidays.
Benefits
- You can work with multinational colleagues
- Be part of a global community of hospitality industry
- Opportunity to develop your career
- Special staff rate at our hotels
- Free Gym
- Free night stays in our UK hotels and discounts in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Great work environment and colleagues
- Personal development programs
- Complimentary meals on duty and uniforms
- Pension scheme
- 28 days holidays including bank holidays (increasing yearly)
- Free parking
- Apprenticeship scheme
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
Information on the processing of personal data
When you submit an application to Accor UK Business & Leisure Hotels Limited trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).
Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
RIXOS RIXOS JEDDAH OBHUR, Jeddah, Saudi Arabia
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
RIXOS
Tipo de Contrato
Permanente
Locations
Jeddah
Áreas
Vendas e Marketing
Descrição
Have a thorough knowledge of the entire hotel services and facilitiesAnswer inquiries of room rates, outlets and room locations.To be totally familiar with all aspects of the reservation systemsHandle
Referência
affb5ece-7e47-4a3f-aaf3-05c04c5b87f8
Data de validade
01/01/0001
Salário
Localização
HYDE HYDE JOHANNESBURG ROSEBANK, Johannesburg, South Africa
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
HYDE
Tipo de Contrato
Permanente
Locations
Johannesburg
Áreas
Vendas e Marketing
Descrição
Assists the hotel to achieve department targets by accurately interpreting the accommodation needs of guests and organisations, selling the maximum number of room nights at the highest achievable rate
Referência
47f3fe7b-12c7-426b-a235-caae3e7466af
Data de validade
01/01/0001
Salário
Localização
HYDE HYDE JOHANNESBURG ROSEBANK, Johannesburg, South Africa
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
HYDE
Tipo de Contrato
Permanente
Locations
Johannesburg
Áreas
Vendas e Marketing
Descrição
Represents the business in the marketplace and with the Sales Manager, is the principle liaison and point of contact between the Operations and the 3rd Party Distributors (OTA’s, STO’s, Wholesalers, P
Referência
b4ddf3e3-b4e2-413e-82de-90cdb0c319d3
Data de validade
01/01/0001
Salário
Localização
Raffles Doha, Doha, Qatar
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Doha
Áreas
Vendas e Marketing
Descrição
Financial Accountability: Responsible for maximizing revenue in all business environments. Conditions of Work: Normal administrative office and hotel working conditions. Role Overview Purpose: To max
Referência
6a808619-34d6-4016-8be7-02be2c3cb94c
Data de validade
01/01/0001
Salário
Localização
Grand Mercure Bengaluru at Gopalan Mall, Bengaluru, India
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Bengaluru
Áreas
Vendas e Marketing
Descrição
Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.Establish and maintain relationships with all the current and prospective custo
Referência
55b45194-9f40-44b6-8ef5-1519d047328f
Data de validade
01/01/0001
Salário
Localização
Pullman Singapore Orchard, Singapore
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Singapore
Áreas
Vendas e Marketing
Descrição
The Senior Digital Marketing Manager is responsible for the hotel’s digital marketing and social media efforts to drive brand awareness, brand engagement and revenue generation. The incumbent must cha
Referência
a5396397-af62-4369-9e61-ce345d89dcc5
Data de validade
01/01/0001
Salário
Localização
ibis Styles Brisbane Elizabeth Street, Brisbane, Australia
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
IBIS STYLES
Tipo de Contrato
Permanente
Locations
Brisbane
Áreas
Vendas e Marketing
Descrição
The primary responsibilities of this role include:Overseeing and managing the sales and marketing functions of the HotelFocusing on maximising meeting and events revenueIn collaboration with the Reven
Referência
3ad709fb-ca1f-4191-800a-9bb44c7db0a4
Data de validade
01/01/0001
Salário
Localização
Belo Horizonte, Brazil
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Belo Horizonte
Áreas
Vendas e Marketing
Descrição
Realizar negociações com os clientes, assegurando as melhores condições comerciais para a empresa;Elaborar e analisar propostas de acordo com as necessidades identificadas bem como realizar follow-up
Referência
25890fd0-6020-4fb7-ab73-aa5b0518d933
Data de validade
01/01/0001
Salário
Localização
MONDRIAN MONDRIAN GOLD COAST, Gold Coast, Australia
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
MONDRIAN
Tipo de Contrato
Permanente
Locations
Gold Coast
Áreas
Vendas e Marketing
Descrição
As a Senior Business Development Manager reporting to the Director of Sales at Mondrian Gold Coast, you will be a creative innovator and disruptor, challenging the status quo to drive success. Your dy
Referência
f0b34c55-7401-495f-875c-65f2311fb012
Data de validade
01/01/0001
Salário
Localização
Sofitel Philadelphia at Rittenhouse Square, Philadelphia, United States
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Philadelphia
Áreas
Vendas e Marketing
Descrição
You are the beginning of an exceptional & memorable guest experience! As a Reservations Agent, your telephone warmth will make our guests feel welcome and build their anticipation for the exceptional
Referência
b2c5fbc5-a486-4ab3-adc7-f47581491ab2
Data de validade
01/01/0001