Reservation Executive @ IMV, IT and INM

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•Handle requests from guests, companies and travel agents via phone or other platforms for ibis Mumbai Vikhroli, ibis Navi Mumbai & ibis Thane.

•Constant upkeep of Opera Reservations system through updating of rates systems, validity dates, mail messages, availability control

•Monitor occupancy for upcoming weeks, when stop sell is necessary input date into PMS and advise Front Office, Telephones and ARS allotment holders

•Assist in preparation and checking of rate manual, ensure rates and rates schedule in computer system are correct.

•Maintain and update room vacancies on online booking platforms.

•Help to meet monthly revenue targets.

•Deal with guests adeptly and maintain confidentiality of guest information and property data.

•Relevant diploma / degree in Hotel Management

•3 to 4 years of Hotel Industry experience

•Knowledge of Opera Software

•Strong operational / technical knowledge.

•Strive for results (Success oriented, data finder, proactive).