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RIXOS RIXOS JEDDAH OBHUR, Jeddah, Saudi Arabia

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REF46824B

Reservation Agent

Region

Luxury & Lifestyle


Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. 

Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.


Job Description

      • Have a thorough knowledge of the entire hotel services and facilities
      • Answer inquiries of room rates, outlets and room locations.
      • To be totally familiar with all aspects of the reservation systems
      • Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation
      • Post advance deposits and keep accurate records of deposits.
      • Process rooming lists and group blocks and indicate special requests and billing procedures
      • File and process reservations correspondence, make certain all files are current and in order.
      • Have knowledge of Front desk, Sales and Accounts departments and how they relate to the Reservations department.
      • Abide by the hotels policies and procedures
      • Be familiar with changes in the rates and group enquiries
      • Complete daily shift task list and aid others
      • To be aware of inventory management and keep a constant check on the room types available throughout the day
      • To have an understanding of departmental goals and projections for average rate and occupancy
      • Accommodate and document special requests in an accurate and efficient manner.

Qualifications

  • Previous hospitality experience
  • Excellent communication skills
  • Strong customer service skills required.

Additional Information

What we offer....

  • An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
  • The opportunity to challenge the norm and work in a creative and rewarding environment.
  • Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
  • Great discounts on the entire Ennismore family.
  • Many opportunities to progress and change as part of a global family of brands.
  • Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!

An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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