- Integral
- Permanente
- Compras
- ACCOR
__jobinformationwidget.freetext.LocationText__
Bangkok, Thailand
__jobinformationwidget.freetext.ExternalReference__
REF1779B
Procurement & Strategic Sourcing Director – ASPAC Customer Care and Regional Centers of Excellence, Luxury & Lifestyle Division
Region
Accor HQ
Accor is a global leader in the hospitality industry, renowned for operating a wide range of luxury, midscale, and economy hotels in over 100 countries. We are committed to creating unparalleled and unforgettable experiences for our guests. Our dedication to sustainability and responsible business practices underscores our goal of making a positive global impact.
This role will directly support Accor’s Luxury & Lifestyle Division, bringing together Accor’s luxury brands as well as the Group’s lifestyle entity, Ennismore, and covering 500+ hotels globally and 300+ new properties in development. This division focused on Luxury and Lifestyle is structured by brand around 4 pillars: Raffles & Orient Express, Fairmont, Sofitel & MGallery, and Ennismore. We are committed to strengthening the identities of these iconic brands, investing in top talents, selecting the best locations and offering unique and innovative experiences.
As the Procurement Director – ASPAC Customer Care and Regional Centers of Excellence based out of our Bangkok offices and reporting to Executive Director, Lifestyle Brand Procurement Programs, you will play a pivotal role in shaping and building the procurement team’s capabilities and value proposition across this vibrant and fast growing region. Operating as part of Accor’s global Luxury & Lifestyle Procurement team, you will lead the deployment of Accor’s procurement solutions, act as Accor procurement ambassador to owners and operators, inform and educate hotel operations teams on Accor procurements total value proposition, and spearhead the development, deployment and management of multiple regional procurement teams aimed at improving hotels’ GOP (gross operating profit) margin. This role offers a distinct opportunity to influence the procurement domain and redefine the premium hospitality experience in this fast growing region.
Key Responsibilities:
- Hotel Operations Support: Collaborate with various departments within the hotels, such as purchasing, finance, and operations, to address their procurement-related questions and concerns.
- Contract Adoption and Compliance: Monitor hotel performance to ensure adoption of preferred supplier solutions. Manage supplier performance to ensure compliance with established contracts, service level agreements (SLAs), and quality standards. Escalate issues when necessary.
- Customer Satisfaction: Continuously assess the satisfaction of both internal and external customers, seeking feedback and making improvements to enhance the overall procurement experience.
- Development of Regional Procurement Teams: recruit, train, and lead regional procurement teams aimed at optimizing hotel spend through Strategic Sourcing methodology. This procurement activity must deliver a minimum 3:1 ROI towards participating hotels GOP
- Continuous Improvement: Identify opportunities to streamline procurement processes, enhance efficiency, and reduce costs. Collaborate with the procurement team to implement process improvements.
- Supplier Relationship Management: Foster positive relationships with suppliers and work to resolve conflicts or disputes in a professional and efficient manner. Nurture collaborative partnerships that benefit both parties.
- Training and Support: Provide training and support to internal stakeholders to ensure they understand and follow procurement procedures and best practices.
- Cross-Functional Collaboration: Collaborate with cross-functional teams, including finance, legal, and operations, to address procurement-related matters that require input from multiple departments.
- Budget Management: Assist with budget tracking and cost management to ensure that procurement activities align with the organization's financial goals.
- A bachelor's degree in a relevant field such as Business, Supply Chain Management, or a related discipline is typically required. A master's degree or relevant certification (e.g., CSCP, CPM, or CPIM) can be an advantage.
- A minimum of 8-10 years of experience in procurement, with at least 3-5 years in a leadership role. This experience should demonstrate a deep understanding of procurement processes, supplier management, and customer service within a procurement context.
- Proven experience in leading and managing a team. This includes hiring, training, performance evaluation, and fostering a culture of collaboration and continuous improvement.
- A strong background in managing supplier relationships, negotiating contracts, and ensuring contract compliance. This includes experience in resolving issues with suppliers in a professional and efficient manner.
- Expertise in customer care or supplier relations, including a track record of delivering high levels of customer satisfaction, handling inquiries, and resolving issues effectively.
- Proficiency in procurement software and tools for order management, data analysis, and reporting. Familiarity with procurement software and enterprise resource planning (ERP) systems is crucial.
- Strong analytical and reporting skills to assess procurement performance, track key metrics, and identify areas for improvement.
- Exceptional verbal and written communication skills to interact with both internal stakeholders and suppliers effectively. The ability to convey complex procurement concepts in a clear and understandable manner is essential.
- Strong problem-solving skills to identify issues, analyze root causes, and implement solutions. The Director should be adept at finding innovative ways to address challenges.
- Excellent negotiation skills for managing supplier relationships, contract negotiations, and resolving conflicts.
- Strong leadership and team management skills to lead, motivate, and develop a team of procurement professionals.
- The ability to collaborate with various departments, including procurement, finance, legal, and operations, to address complex procurement-related matters that require input from multiple areas.
- Experience in budget tracking and cost management to ensure that procurement activities align with the organization's financial goals.
- A focus on continuous improvement, seeking opportunities to streamline processes, enhance efficiency, and reduce costs.
- A demonstrated commitment to Accor’s ESG principles.
- Eligibility to live and work in Thailand.
- Up to 40% travel in the region and internationally may be required.
How to Apply:
If you are a dynamic leader with a passion for procurement and a commitment to excellence, we invite you to join our team at Accor. To apply, please submit your resume and a cover letter detailing your relevant experience and your unique approach to elevating procurement and building best in class teams.
Accor is committed to diversity and is an equal opportunity employer. We welcome applications from individuals of all backgrounds and experiences. Join us in redefining premium hospitality and elevating the guest experience in the heart of Bangkok.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Novotel Kochi Infopark, Kochi, India
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Kochi
Áreas
Compras
Descrição
Prime Function:Assist the Accounts Assistant or F&B Cost Controller to maintain optimum stock levels.To ensure that all goods are stored correctly, in terms of temperature and shelf life.To ensure tha
Referência
bf9c2bc0-8feb-4b5c-a086-95c82d07c593
Data de validade
01/01/0001
Salário
Localização
FAIRMONT FAIRMONT UDAIPUR, Udaipur, India
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Udaipur
Áreas
Compras
Descrição
To ensure all incoming and outgoing merchandise being received or shipped as described in the policy and procedures manual. To issue, store, price and rotate all incoming merchandise for the hotel.Spe
Referência
3f8f0d63-5cf1-4409-8752-1987bcd1e906
Data de validade
01/01/0001
Salário
Localização
Fairmont Makati, Makati City, Philippines
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Makati City
Áreas
Compras
Descrição
Negotiates with suppliers and ensures items are ordered and approved within the specified cut-off.Coordinates with the requestor’s correct product specifications to ensure orders are correct and follo
Referência
d9af4189-61a5-44f1-8faa-d936d9f48ab3
Data de validade
01/01/0001
Salário
Localização
Munich, Germany
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Munich
Áreas
Compras
Descrição
Are you ready to drive seamless customer integration, enhance operational efficiency, and support the rapid growth of our procurement services? As the Sales Enablement Manager, you will play a critica
Referência
2246b160-d5eb-442c-b4a9-d4033f674b57
Data de validade
01/01/0001
Salário
Localização
RIXOS RIXOS JEDDAH OBHUR, Jeddah, Saudi Arabia
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
RIXOS
Tipo de Contrato
Permanente
Locations
Jeddah
Áreas
Compras
Descrição
Organization and monitoring of all affairs concerned to the position.Proper grooming at all timesAttend training classes as per scheduleShow fullest cooperation and respect within the team and other d
Referência
fe69ebba-a2e9-4d89-9663-28dbe12a53e2
Data de validade
01/01/0001
Salário
Localização
RIXOS RIXOS JEDDAH OBHUR, Jeddah, Saudi Arabia
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
RIXOS
Tipo de Contrato
Permanente
Locations
Jeddah
Áreas
Compras
Descrição
As Storekeeper, you will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to Rixos’s purchas
Referência
7fa94a6f-70c5-4b86-83ad-e39cfa04b4b7
Data de validade
01/01/0001
Salário
Localização
RIXOS RIXOS JEDDAH OBHUR, Jeddah, Saudi Arabia
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
RIXOS
Tipo de Contrato
Permanente
Locations
Jeddah
Áreas
Compras
Descrição
Organization and monitoring of all affairs concerned to the position.Manages all aspects of procurement of goods and services for the hotel. Works with key internal and external contacts to efficientl
Referência
e16afe6a-b16e-4000-bc93-f402bd56013d
Data de validade
01/01/0001
Salário
Localização
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Director
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Playa del Carmen
Áreas
Compras
Descrição
Based out of the Fairmont Mayakoba and reporting to the Director, Customer Care and Regional Procurement Center of Excellence - Luxury & Lifestyle, the Regional Director of Procurement will play a key
Referência
cbab5f3b-9984-48eb-a887-d4ba2f568d0e
Data de validade
01/01/0001
Salário
Localização
IBIS MUMBAI CST ROAD, Mumbai, India
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Mumbai
Áreas
Compras
Descrição
Prime Function: Assist the Stores Team Leader to maintain optimum stock levels.To ensure that all goods are stored correctly, in terms of temperature and shelf life.To ensure that all goods are made a
Referência
41b7304e-f0b6-4abd-a422-18edf56d5de0
Data de validade
01/01/0001
Salário
Localização
SLS SLS RED SEA, Tabuk, Saudi Arabia
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
SLS
Tipo de Contrato
Permanente
Locations
Saudi Arabia
Áreas
Compras
Descrição
Key Deliverables and Responsibilities:Manages supplies and stocks for the hotel.Is responsible for processing LPO in accurate and timely manner and in compliance with the procurement policy.Has a supe
Referência
daa02cc7-a4f4-452e-8d9b-01edc1165bc6
Data de validade
01/01/0001