Night Auditor - Ibis Wellington

ibis Wellington:  Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner.

At Ibis Wellington, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards but also propel your own career potential in a company that recognises and rewards.

Key Duties:

• This role is required to work overnight from 11pm to 7.30am the next day.
• Effective supervision of late guest arrivals and early departures ensuring that room allocations and check in/check out processes follow set procedures and are customer focused
• Knowledge in Opera PMS and balancing procedures.  Run reports and draw up statistical information as required by finance policies and procedures
• Compile Night Audit day pack reports and documents in accordance with PCI Compliance, distributing to specific departments in a timely manner as required
• Complete computer system backups and save in accordance with finance policies and procedures
• Assist in the management of the hotel Front Office operation to achieve a reputation as a market leader in individualised customer focused service in the hotel locality
• Supervision of night services including room service, OTS and porter services, ensuring guest arrivals and departures are as efficient as possible
• Management of the security and safety of both hotel guests and employees
• Be carrying our Night Manager responsibilities in absence of the Night Manager
• Be aware of room availability and sensitively manage overbooking situations where late night relocation is required.
• Ensure that reservations details for in house-guests are recorded correctly, ie. room rates, dates of stay, authority to charge.
• Complete relevant computer tasks in relation to Night Audit functions, including posting room charges and daily room revenue.
• Assist in the preparation of Front Office monthly reports, commenting on key performance indicators.
• Ensure public areas are clean and well presented with regular monitoring.
• Effective liaison with the Reservations office to ensure accuracy in room allocation and maximising of yield.

This is a full time role working across a rotating 7 day roster, waged at $27.32 per hour PLUS night allowance.

• Takes initiative
• Ability to work under pressure
• Available for shifts starting from 11pm
• Ability to work on a rotating roster
• LCQ qualification
• A current GM Certificate or able to obtain essential (to obtain candidates must have an LCQ certificate & 3 months supervisory experience at a licensed premises in NZ)
• Previous experience in Front Office operations at a supervisory level
• Experience using Opera cloud PMS- preferred
• First aid certificate would be viewed as favourable
• NZ citizen, permanent resident or hold a current and valid work visa/permit

Immigration visa support or sponsorship is not available with this role.

At Ibis Wellington, we're all about not just building your career but ensuring you have a blast along the way! We believe in celebrating your accomplishments with a bunch of awesome employee perks and programs, including:

• Learn Your Way: Dive into our Accor Academy for the ultimate combo of earning and learning!
• Accor Heartist Benefits: Enjoy discounted perks on Food & Beverage plus accommodation worldwide – because why not?
• Fuel Up: Daily staff meals are on us while you're on duty.
• Accor's Parental Leave Scheme: Supporting you in all stages of life.
• Celebration Time: Join in on staff celebrations and get recognized for your tenure.
• Employee Assistance Program: Your go-to support for all things work and beyond.

Join us at Accor Wellington, where your career journey is as exciting as the destination!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS