Marketing Coordinator

A Storied Past. A Brilliant Future.

For over 97 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

Reports to Director of Marketing

Enter into the storied world of Fairmont Royal York, where timeless elegance meets modern energy. We're seeking a Marketing Coordinator to ensure our marketing campaigns launch flawlessly, systems stay organized, and our stories reach the world with precision and impact.

As we approach our centennial celebration, you'll be the force behind the scenes that make special happen. From coordinating content shoots across our iconic hotel and three distinctive venues (REIGN Restaurant, CLOCKWORK Champagne & Cocktails, and Library Bar) to managing our marketing calendar and keeping our brand assets organized, you'll ensure every detail is executed with precision.

This is your opportunity to join a dynamic marketing team where your organizational prowess and execution excellence will directly impact how we tell our story to the world. If you thrive on keeping multiple projects moving, love solving logistical challenges, and take pride in flawless execution, this is where your story begins.

Campaign Coordination & Project Management

• Own the marketing calendar across hotel and all venues
• Coordinate campaign execution from brief through launch
• Manage vendor and agency relationships
• Track deliverables, manage timelines, and flag blockers
• Coordinate cross-functional touchpoints with F&B, Sales, Revenue Management, and Operations

Content & Digital Support

• Coordinate content creation: photoshoots, videography, reels, storytelling sessions
• Manage asset libraries, photo archives, brand-approved visuals, and content folders
• Assist with website CMS updates (offers, menus, experiences) and ensure accuracy on all digital channels
• Support social media scheduling, community engagement, and insights reporting
• Build monthly email campaigns from strategy and copy provided by Digital Marketing Manager
• Resize and optimize assets for digital placements when needed

Marketing Operations

• Provide monthly marketing performance reporting and campaign analytics
• Manage colleague marketing communications and internal memos

Team Support

• Compile monthly marketing performance reports and campaign wrap analytics
• Manage meeting logistics, agendas, and action item tracking
• Support special projects for Executive Director: Hotel Sales and Area Director of Marketing & Communication

• 2-3 years in marketing operations, digital marketing, content coordination, or related marketing roles
• Experience coordinating content shoots, managing vendors, and working with creative partners
• Strong organizational skills with ability to manage multiple projects simultaneously
• Comfortable with marketing technology platforms (project management software, DAM systems, CMS, email platforms, social media scheduling tools)
• Budget tracking and vendor management experience
• Excellent written and verbal communication skills

What’s in it for you? 

• The salary range for this position is $65,000-80,000. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience and/or work location.  
• Free Meals: Healthy meals on us every shift. 
• Travel Discounts: Sweet deals at Accor hotels worldwide. 
• Dry Cleaning: Free dry-cleaning for your work gear. 
• Skill Up: Custom learning programs to boost your talents. 
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees. 
• Level Up: Unlock new career heights with exciting growth paths. 

This posting is for an existing vacancy. 

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BE PART OF OUR FUTURE. 

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks. 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com 

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.