Key Account Manager, Meetings & Events - Pacific

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

This is an exceptional opportunity to join our dynamic commercial team as a Key Account Manager – Meetings & Events Pacific. This pivotal role will take the reins in overseeing a portfolio of key and strategic accounts across all segments, including Meetings & Events (M&E) and Travel Management Companies (TMC). In this role, you will be instrumental in implementing Accor’s strategic vision while driving growth and maintaining market share.

• Assist the Segment Director in developing and executing strategic plans for multiple business segments, ensuring alignment with national and regional objectives.
• Support and manage relationships with top national and global clients, including handling high-profile accounts across the Pacific region.
• Lead the adoption of best practices in Meetings and Events, drive performance across segments to meet targets, and grow market share for assigned accounts.
• Develop and execute account management plans, conduct regular analysis and reporting, and leverage Accor tools and systems to track leads and business.
• Identify and pursue new business opportunities, optimize sales and distribution strategies, and negotiate cooperative activities to maximize ROI.
• Collaborate with internal teams (Marketing, Sales, Digital) and external stakeholders to ensure effective communication, gather feedback, and support innovation and digitalisation within the segment.
• Manage complex tasks and administrative work across multiple countries and languages, coordinate communications across the Pacific, and build strong relationships with media, influencers, senior leadership, and hotel General Managers.

• Strong working knowledge of Microsoft Outlook, Microsoft Office and salesforce;
• Minimum of 5 years of relevant experience in the travel and tourism industry essential with exposure to the Corporate Meetings and Events sector highly beneficial
• A strong communicator with demonstrated ability to write, build & present strong business cases
• Experience in cultivating trust and strong relationships with senior leaders & key stakeholders
• Must have full working rights in New Zealand 

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion:

‘’We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.’’