IT Supervisor

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As the IT Supervisor, you will ensure the efficient operation of the hotel's IT infrastructure, systems, and networks. You will oversee system installations, upgrades, maintenance, and troubleshooting while supporting daily operations. You will provide technical guidance, and collaborate with all departments to ensure technology enhances guest experience and operational efficiency. The ideal candidate will have strong technical knowledge, problem-solving skills, and leadership capabilities within a luxury hospitality environment.

What is in it for you:

Engage in conservation efforts and help preserve wildlife.
Enjoy sustainable adventures with exclusive rewards.
Celebrate locality and heritage in a vibrant community.
Advance your career with global development opportunities.
Drive change through impactful social initiatives.
Collaborate with a passionate, innovative team.
Key Responsibilities:

Implementation: Supervise the installation of hardware and software systems follow as IT Manager.

Troubleshooting: Conduct system tests, troubleshooting, and quality assurance to ensure smooth operations.

Data Security & Recovery: Follow as Disaster Recovery Plan from Accor. Security follow as PCI-DSS Latest version.

Documentation & Compliance: Develop user manuals, policies, procedures, and safety protocols for IT operations.

Cross-Department Collaboration: Collaborate with other departments to support and enhance hotel operations through technology.

Task Management: Prepare work schedules.

Continuous Learning: Stay updated with the latest industry trends and ensure the team receives regular refresher training.

• Bachelor’s degree in IT or a related field. 
• 1–2 years’ experience in this role, preferably within hotels or a related service industry.

Pullman Ninh Binh a 283 rooms hotel and located in the heart of Ninh Binh city.

An upmarket Food and Beverage offerings with 3 Restaurants and 3 Bars and large meeting and events space. 2 swimming pool and large landscape.

Food ConneXion an All Day Dining experience live cooking from our talented Chefs from around the world, located on the Lobby level and complimented with an outdoor and indoor seating overlooking the Atrium and lavish external landscape, with pizza baked together at the live kitchen gives Food ConneXion a place to be with family and friends.

On the 27th floor we offer an innovative two in one concept of Cantonese cuisine and Mad Cow - Wine and Grill a signature Pullman steak restaurant.

Our 28th floor we offer a roof top bar and a pool and guests can enjoy sunset together with a stunning view of Trang An.

Great working environment and be part of pre-opening team.