IT Manager

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

We are seeking a highly skilled and innovative IT Manager to join our team in the beautiful island of Phu Quoc, Vietnam. As a key member of our organization, you will report to the Director IT and assist in overseeing all aspects of our IT operations, ensuring seamless technology integration, and driving digital transformation initiatives.

• Develop and implement IT strategies aligned with organizational goals
• Manage and optimize IT infrastructure, including networks, servers, and cloud-based systems
• Lead and mentor a team of IT professionals, fostering a collaborative and innovative work environment
• Ensure the security and integrity of company data through robust cybersecurity measures
• Oversee IT project management, from planning to execution and evaluation
• Collaborate with department heads to identify and implement technology solutions that enhance efficiency and productivity
• Manage vendor relationships and negotiate contracts for IT services and equipment
• Develop and maintain IT policies, procedures, and best practices
• Monitor and control IT budgets and expenses
• Stay updated on emerging technologies and industry trends to drive innovation within the organization
• Provide technical support and problem-solving for critical issues
• Ensure compliance with relevant IT regulations and standards

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 5 years of experience in IT management roles
• Proven track record in managing IT infrastructure and implementing innovative technology solutions
• Strong knowledge of cybersecurity best practices and risk management
• Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud)
• Excellent project management skills with the ability to lead multiple initiatives simultaneously
• Strong understanding of IT governance frameworks and compliance requirements
• Demonstrated leadership abilities with experience managing and mentoring IT teams
• Exceptional problem-solving and analytical skills
• Outstanding communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders
• Proficiency in English; knowledge of Vietnamese or other languages is a plus
• Ability to work efficiently in a fast-paced, dynamic environment while maintaining attention to detail
• Experience with budgeting and resource allocation in IT departments
• Familiarity with ITIL frameworks and IT service management principles
• Adaptability to new technologies and a commitment to continuous learning

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.