IT Executive

Located on Anna Salai Road, opposite Metro Station, ibis Chennai City Center - An Accor Brand is 20 minutes by metro to the Chennai Airport. The hotel features a well-equipped fitness center, ‘The Hub’ lobby level bar and ‘Spice It’, a multi-cuisine 24-hour restaurant with the longest breakfast from 4 AM to noon. The well-designed rooms feature high-speed free WiFi, LED TV, safe deposit, tea and coffee amenities along with a mini fridge. The bathrooms are well-fitted with health faucets and shower cubicles. Located next to the Gemini flyover, within a radius of 0.6 mi from the US Consulate, Apollo Hospital, Spencers Plaza & Express Avenue Mall, the hotel is an ideal destination for guests. The hotel also has a multi-cuisine restaurant. Guests can avail of a long breakfast from 4 AM until noon. It is a convenient base for travelers, being 1.2 mi away from one of the country's leading hospitals –Sankara Nethralaya and 3.1 mi away from Chennai Central and Egmore Railway Station. The nearest airport is Chennai Airport, 9.9 mi away.

Department    :    IT

Designation   :    IT Executive

Reports To     :    IT Manager

Prime Function:

• Manage the implementation and maintenance of information systems, data processing systems and procedures for to include databases, network administration, applications programming, web design and user support systems.
• Coordinate with external clients to meet Information System objectives.
• Analyze user needs and establish policies and procedures for the information systems.
• Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

Key Responsibilities:

Information Systems Planning

• Plan, direct and control all day-to-day information systems functions.
• Plan and approve equipment and software purchases related to systems (operating systems, related software, storage devices, etc.).
• Analyze user needs & establish trends.

People Management

• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop the team to ensure smooth functioning of the department and promote teamwork.
• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner.

Financial Management

• Identify optimal, cost-effective use of the resources and educate the team on the same.
• Conduct periodic and annual inventory audits of the equipment & recommend replacement of equipment if required.

Operational Management

• Ensure that all software licensing laws are adhered to.
• Ensure the smooth running of all systems, including anti-virus software, printer and e-mail facilities.
• To install computer systems, ensure that back up systems operate effectively, enable technology support for all departments and contribute to organizational policy with regard to quality standards.
• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
• To assign duties, inspect work, and investigate complaints regarding service and equipment and hence take corrective action.
• Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services.
• Ensure to manage the personnel involved in database management, network administration and user support services and also concerned in meeting administrative and operational needs.
• Liaise with professional organizations and equipment manufacturers to ensure utilization of current principles and techniques.