Information Technology (IT) Manager

Novotel Bangkok Platinum Pratunam sits in the heart of Bangkok’s fashion and shopping district. Connecting to the city’s top attractions and public transport hubs. Take Bangkok’s central skywalk to the central of  shopping centres for a shopping paradise. Step just outside the hotel to browse the bargains at Pratunam Fashion Mall or the market across the street.

We are seeking a dynamic and experienced Information Technology Manager to join our team in Bangkok, Thailand. As the IT Manager, you will be responsible for overseeing all aspects of our organization's information technology infrastructure, ensuring smooth operations, and driving innovation to support our business goals.

• Lead and manage the IT department, providing guidance and mentorship to team members
• Develop and implement IT strategies aligned with organizational objectives
• Oversee the administration of all IT systems, including networks, servers, and applications
• Manage vendor relationships and negotiate contracts for IT services and equipment
• Ensure the security and integrity of IT systems through robust policies and procedures
• Implement and maintain disaster recovery and business continuity plans
• Collaborate with other departments to identify and implement technology solutions that enhance efficiency and productivity
• Manage IT budgets and allocate resources effectively
• Stay current with emerging technologies and industry trends to drive innovation within the organization
• Ensure compliance with relevant regulations and standards, including PCI compliance
• Develop and maintain IT policies, procedures, and documentation
• Provide regular reports on IT performance metrics and project status to senior management

• Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred
• Minimum of 5 years of experience in IT management roles
• Strong knowledge of network infrastructure, server management, and IT security best practices
• Experience with cloud technologies and services
• Proficiency in managing enterprise-level applications and databases
• Demonstrated ability to lead and motivate IT teams
• Excellent project management skills with a track record of successful IT project implementations
• Strong analytical and problem-solving skills
• Experience in strategic planning and budgeting for IT departments
• Knowledge of ITIL frameworks and IT service management principles
• Excellent communication skills, both written and verbal
• Ability to explain complex technical concepts to non-technical stakeholders
• Experience with vendor management and contract negotiations
• Familiarity with regulatory compliance requirements in the IT sector
• Adaptability and willingness to learn new technologies and methodologies
• Certifications such as CISSP, CISM, PMP, or ITIL are highly desirable

• Competitive Salary and Benefits
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!