Information Technology Coordinator - Sofitel Nile Downtown

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

• Maintain computer systems and networks, ensuring they are up-to-date and running efficiently.
• Install, configure and troubleshoot hardware and software, including operating systems and applications.
• Provide technical support to end-users, resolving technical issues and providing advice on software and hardware utilization.
• Monitor systems performance to identify potential errors, vulnerabilities, and security breaches.
• Develop and implement IT policies and procedures, ensuring compliance with company, industry or government standards.
• Plan and execute IT projects, including hardware and software upgrades, network installations or migrations.
• Collaborate with colleagues and stakeholders to identify and recommend new technologies or solutions that support business needs and goals.
• Manage and maintain IT inventory and documentation, and report on hardware and software procurement, installation, maintenance, and upgrades.

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience as an IT Coordinator, Technician, or similar role.
• Solid knowledge of IT systems and applications (Windows, Office 365, etc.)
• Familiarity with networks (LAN, WAN), firewalls, and server environments.
• Ability to troubleshoot and resolve technical issues independently.
• Excellent organizational and communication skills.

experience is an asset
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus