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Raffles Doha, Doha, Qatar

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REF91418Q

Income Auditor

Region

Luxury & Lifestyle


Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.


Job Description

The Income Auditor is responsible for ensuring the accuracy, integrity, and completeness of all hotel revenues. This role safeguards hotel assets by auditing daily revenue transactions, verifying compliance with Accor policies, and ensuring revenues are properly recorded in accordance with accounting standards and brand requirements.

Key Responsibilities

  • Audit all daily revenue transactions from all operating departments (Rooms, F&B, Spa, Retail, Events, and Other Operating Departments)
  • Verify accuracy of room rates, package inclusions, discounts, allowances, and complimentary rooms
  • Review night audit reports, PMS, POS, and related system interfaces to ensure data integrity
  • Ensure all revenue postings agree with supporting documentation and system reports
  • Prepare and distribute the Daily Revenue Report in a timely and accurate manner
  • Reconcile daily revenue reports with the General Ledger and investigate discrepancies
  • Post daily revenue journal entries and ensure correct account coding
  • Assist with month-end closing activities related to revenue and statistics
  • Ensure adherence to Accor policies, internal control procedures, and audit standards
  • Monitor and report variances, irregularities, or potential revenue leakage
  • Ensure proper authorization and documentation for voids, refunds, rebates, and allowances
  • Support internal and external audits by providing required documentation and explanations
  • Maintain accuracy of PMS, POS, and related financial systems
  • Coordinate with Front Office, F&B, and other departments to resolve discrepancies
  • Assist in testing and implementation of system upgrades or new interfaces when required

Qualifications

  • Bachelor’s degree in Accounting, Finance, or related field
  • Minimum 2–3 years of experience in income auditing or hotel finance, preferably in a luxury hotel or resort
  • Experience with hotel systems such as Opera PMS, MICROS POS, and relevant reporting tools is an advantage

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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