Houseperson

ibis Melbourne Glen Waverley situated 25 minutes east of Melbourne CBD with 155 rooms, Ibis Kitchen & Bar, four flexible meeting rooms catering up to 120 delegates. Our hotel is the gateway to the magnificent Dandenong Ranges, Yarra Valley Food & Wine District, the Mornington Peninsula and Phillip Island and the heart of Glen Waverley

Horseperson is responsible for carrying out allocated cleaning duties, achieving established standards of cleanliness and presentation to meet guests’ needs and exceed their expectations in regard to the cleanliness of the room areas of the Hotel.

Responsibilities:

• Assist the Housekeeping team through the delivery of all hotel linen, chemicals, laundry, deliveries and heavy/lifting work.
• Ensure security of all keys and equipment during your shift. Follow guest confidentiality guidelines.
• Ensure high standards of property presentation, hygiene and cleanliness. Ensure economic use of chemicals and linen.
• Ensure all equipment is cleaned correctly, that store rooms and trolleys are kept neat and in good working order.
• Ensure all corridors are free of trays, linen trolleys or cages.
• Assist with the removal of rollaway beds and cots.
• Assist guests with general enquiries.

• Service oriented with an eye for detail.
• Have the ability to work rotating 7-day roster.
• Good interpersonal skills with ability to communicate with all levels of team members.
• A hands-on and pro-active work ethic and you enjoy getting things done.
• Demonstrated ability to comfortably take initiative and work as a team.
• Demonstrated time management skills.
• Knowledge of appropriate chemicals for cleaning purposes, ensuring safe work practices are always adhered to.

Why Work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

At Accor, we are guided by our Heartist Philosophy, which is focused on:

Be All You Are - We foster a diverse and inclusive company culture that encourages autonomy, creativity and personality, and empowers our team members to be themselves, and to act and grow.

Grow and Create Your Path - We are deeply rooted in a culture of learning, serving as a genuine social elevator, and providing boundless training and development opportunities for our Heartists to grow.

Work with Purpose - We are committed to providing Heartists with the opportunity to create memorable experiences for guests, as well as make a positive and sustainable impact through their engagement with the Group, and through access to sustainable training journeys and volunteering initiatives.

Enjoy & Feel Valued - We recognise and appreciate our Heartists' dedication. We foster a culture of feedback and continuous listening to better understand the evolving environments of our teams. We create a welcoming environment that promotes well-being and care, in a Group that rewards our team members for their commitment and everything they give to us. 

Benefits:

• Be a part of a global hospitality company and explore Accor’s limitless possibilities
• On-the-job training and mentorship
• Accessing pathways for career advancement and personal development within Accor
• Enjoy exclusive Accor discounts and global benefits