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SWISSOTEL SWISSOTEL DOHA CORNICHE PARK TOWERS, Doha, Qatar

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REF65571D

Housekeeping Supervisor

Region

MEA SPAC


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

We are seeking a highly organized and detail-oriented Housekeeping Supervisor to join our team at Swissotel Corniche Park Towers, Qatar. As a key member of our hospitality staff, you will be responsible for overseeing the cleanliness and maintenance of our facilities, ensuring exceptional guest satisfaction, and leading a team of housekeeping professionals.

  • Supervise and coordinate daily housekeeping operations, assigning tasks and schedules to team members
  • Conduct regular inspections of guest rooms, public areas, and facilities to maintain high cleanliness standards
  • Train, mentor, and motivate housekeeping staff to deliver exceptional service
  • Manage inventory of cleaning supplies and equipment, ensuring proper stock levels and efficient use of resources
  • Collaborate with other departments to address guest needs and resolve any issues promptly
  • Implement and enforce health and safety regulations, ensuring compliance with local and international standards
  • Handle guest concerns and feedback, providing timely and effective solutions
  • Prepare and maintain accurate records, reports, and documentation related to housekeeping operations
  • Continuously seek ways to improve efficiency and guest satisfaction through innovative cleaning techniques and processes

Qualifications

  • Minimum of 2 years of experience in housekeeping, preferably in a supervisory role
  • Strong leadership and interpersonal skills, with the ability to motivate and guide a diverse team
  • Excellent organizational and time management abilities
  • Detail-oriented with a keen eye for cleanliness and aesthetics
  • Proficient in using housekeeping management systems or software
  • Strong problem-solving skills and ability to handle guest concerns effectively
  • Excellent communication skills, both verbal and written
  • In-depth knowledge of cleaning products, techniques, and industry best practices
  • Familiarity with health and safety regulations in the hospitality industry
  • Ability to train and mentor team members
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Physical ability to perform tasks involving standing, walking, lifting (up to 40 lbs), kneeling, pushing, and pulling
  • Comfortable with occasional use of ladders, stairs, and ramps
  • Fluency in English; 

Additional Information

Your team and working environment:
Life is a journey. Live It well.

Are you a highly organized and proactive individual with a passion for the hospitality industry? This role offers a unique opportunity to be at the heart of our hotel's operations, providing critical support to our leadership team. If you thrive in a fast-paced environment, with a passion to do, and have exceptional communication skills, we want you on our team. Join us and play a key role in delivering exceptional guest experiences and driving our hotel's success.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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