Housekeeping Executive

Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.

Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with ‘The Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine.

Job Description

• Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team

• Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set

• Supervise public areas

• Replenish guest supplies and ensure that guests requests are promptly attended to

• Attend to reports on damage or malfunction in hotel rooms

• Maintain equipment in proper state of cleanliness

• Maintain a section floor report

• Conduct regular room checklists

• Report unusual behavior/activities on floors to Housekeeper Manager

• Record room status in allocated section accurately

• Diploma / Degree in Hotel Management
• Excellent communication skills and a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Minimum of 4+ years of Experience