- Integral
- Permanente
- Vendas e Marketing
- ACCOR
__jobinformationwidget.freetext.LocationText__
Novotel Cambridge North, Cambridge, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF22847J
Hotel Reservationist
Region
Europe and North Africa
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Main responsibilities:
- Daily reservations checks from all platforms (Accor, Booking.com, Expedia, FITs, etc.)
- Daily reservations checks – Ensure all back-ups, comments, payments are set accordingly
- Daily ckeck of OTAs commissions
- Weekly submission of commissions on Fastcom
- Update of various trackers on a daily basis (such sus No show, Cxl, etc)
- Manage reservations and booking enquiries via telephone, email and face to face
- To be an expert on the business bedrooms and events in order to deal with initial enquiries in a confident manner
- Arrange and deliver hotel show around in a professional and knowledgeable manner
- To support with group bookings through the whole process and liaise with other departments where required
- To be the first point of call for all client enquiries regarding accommodation and meeting and events
- To provide outstanding administrative skills to coordinate events, which will include corporate bookings, private functions and weddings
- Arrange and conduct hotel show around to promote the sale of accommodation and/or meeting space
- Build rapport with our key clients in order to ascertain their requirements and identify further opportunities for future business
- Provide detailed function plans to hotel operations teams to ensure the clients requirements are always supported and catered for
- Maintain the accuracy of the in-house reservations system
- Reply to all booking enquires that are received via telephone, email, venue directly or via RFP. Replies need to be within a strict deadline to secure bookings
- You might be required to work at reception at times
- Working hours include weekends and public holidays.
Benefits
- You can work with multinational colleagues
- Be part of a global community of hospitality industry
- Opportunity to develop your career
- Special staff rate at our hotels
- Free Gym
- Free night stays in our UK hotels and discounts in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Great work environment and colleagues
- Personal development programs
- Complimentary meals on duty and uniforms
- Pension scheme
- 28 days holidays including bank holidays (increasing yearly)
- Free parking
- Apprenticeship scheme
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
Information on the processing of personal data
When you submit an application to Accor UK Business & Leisure Hotels Limited trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).
Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Aparthotel Adagio Dubai Deira, Dubai, United Arab Emirates
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ADAGIO
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Vendas e Marketing
Descrição
Is responsible for the implementation of Revenue Management methods in a dedicated hotel in order to maximize the turnover in accordance with hotel strategies, brand’s marketing and customer’s needs.I
Referência
91ecd6a3-0f77-4657-a12c-4693a2f1e407
Data de validade
01/01/0001
Salário
Localização
Mövenpick Hotel Hanoi Centre, Hanoi, Vietnam
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Hanoi
Áreas
Vendas e Marketing
Descrição
• Serves as an assistant to the sales department in order to relieve management workload.• Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telepho
Referência
c47b2f1a-97f9-49d0-af14-20a91980bdb4
Data de validade
01/01/0001
Salário
Localização
ibis Styles Brisbane Elizabeth Street, Brisbane, Australia
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
IBIS STYLES
Tipo de Contrato
Permanente
Locations
Brisbane
Áreas
Vendas e Marketing
Descrição
Reporting to the Sales Manager, the primary responsibilities of this role include sales support, administration, event coordination, developing marketing materials and digital marketing coordination.
Referência
9f0a8dd0-500b-40f5-a605-b22e72e2920f
Data de validade
01/01/0001
Salário
Localização
Qantas Lounges by Accor - Los Angeles, West Hollywood, United States
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
MONDRIAN
Tipo de Contrato
Permanente
Locations
West Hollywood
Áreas
Vendas e Marketing
Descrição
Under the general guidance of the Director of Sales, this position is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsi
Referência
d7c532d0-3f70-4706-b1c7-394941ba4ffb
Data de validade
01/01/0001
Salário
Localização
Raffles Boston, Boston, United States
Experience Level
Director
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Boston
Áreas
Vendas e Marketing
Descrição
The Director of Sales and Marketing for the hotel is responsible for overseeing the development, implementation, and management of all sales and marketing strategies to drive revenue, brand awareness,
Referência
e5d5c6cb-7531-42df-afbd-cb8483186d46
Data de validade
01/01/0001
Salário
Localização
Raffles Boston, Boston, United States
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Boston
Áreas
Vendas e Marketing
Descrição
The Marketing & Public Relations Manager is responsible for overseeing all integrated marketing efforts to include; updating website content, public relations and sales event management, creative for
Referência
14ff7ca9-beca-4d87-834e-a528755aaa0f
Data de validade
01/01/0001
Salário
Localização
Raffles Boston, Boston, United States
Experience Level
Director
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Boston
Áreas
Vendas e Marketing
Descrição
The Director of Revenue Management is a key revenue-driving role for Raffles Boston, Accor’s North American luxury flagship property. The Director of Revenue Management is responsible for driving tota
Referência
2f5c1cbc-4ebb-4c58-821e-6edcc189edee
Data de validade
01/01/0001
Salário
Localização
Fairmont Austin, Austin, United States
Experience Level
Director
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Austin
Áreas
Vendas e Marketing
Descrição
Lead a dynamic Sales and Marketing team creating strategy and vision for this iconic hotel.
Referência
423f5cfe-f2ba-4535-a9fd-cae07ef83a68
Data de validade
01/01/0001
Salário
Localização
ibis São Paulo Tatuapé, São Paulo, Brazil
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Vendas e Marketing
Descrição
Gerencia a carteira de clientes, mantendo interação contante para identificar suas necessidades e personalizarmos serviços oferecidos. Prospectar novos negócios, elaborar propostas comerciais, acompan
Referência
0e45fda4-8ac2-4ce6-816d-ddd32d08b854
Data de validade
01/01/0001
Salário
Localização
Fairmont Château Laurier, Ottawa, Canada
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Ottawa
Áreas
Vendas e Marketing
Descrição
Reporting to the Director of Catering and/or the Director of Conference Services, the Catering & Sales Coordinator supports the efforts of the Catering team in their roles of securing and planning new
Referência
84d2295f-2757-48f5-91c5-7c9d32d29813
Data de validade
01/01/0001