- Integral
- Permanente
- MERCURE
- Governança
__jobinformationwidget.freetext.LocationText__
Mercure Gold Hotel Al Mina Road Dubai, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF45477V
Guest Service Agent - Hotel Front Office
Region
MEA SPAC
Mercure Dubai Gold Al Mina Road welcomes visitors to enjoy four-star hospitality in Dubai. Refurbished in 2016 & 2017,184 stylish, comfortable rooms are equipped with high-speed Internet connections, satellite TV, and spacious bathrooms including bathtubs and walk-in showers. Only 20 minutes from Dubai International Airport, the hotel is ideally located near the Dubai Convention Centre, World Trade Centre and Jumeirah Beach-La Mer. The hotel offers free shuttle service to the beach and Dubai Mall.
The location of the hotel is in close proximity to Sheikh Zayed Road, the Dubai International Convention & Exhibition Centre, Port Rashid, Dry Docks, Etihad Museaum, Maritime city and five minutes away from Jumeirah Beach. selection of malls and markets.
Job Responsibilities:
- To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner.
- Efficiently, courteously and expediently welcome, handle check in, check out and fond farewell for all hotel guests ensuring their comfort and satisfaction, adhering to the hotel standard operating procedures.
- Efficiently and courteously provide cashiering related services and foreign exchange, information and maintain good guests relation at all times.
- Welcome and assist guests efficiently, courteously and professionally in all Front Office related functions, to ensure the overall care of hospitality and services are given to our customers throughout their stay.
- Provide Guest with an insight to the city and help them plan their leisure time while staying with us
- Ambassador of the Accor Hospitality for Guest to have a uniform branded experience while staying with us
- Adhering to the hotel standard operating procedures.
Job Type: Full-time
Requirements:
- Prior experience working with Opera or a related Property Management system.
- The candidate requires excellent verbal and written English communication skills.
- Knowledge of other languages will be an added advantage
- Previous work experience with 3/ 4 star Hospitality brands will be an added advantage though not a necessary requirement
- Arabic Speaker candidates are also encouraged to apply
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Temporário
Locations
Banff
Áreas
Governança
Descrição
First impressions are everything! As a part of our Housekeeping Department with the Fairmont Banff Springs Hotel you will have the opportunity to create lasting memories for every Guest by ensuring th
Referência
faa6ce07-e864-422d-9855-3205307d334e
Data de validade
01/01/0001
Salário
Localização
Fairmont Château Laurier, Ottawa, Canada
Experience Level
Associate
Jornada de Trabalho
Meio Período
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Ottawa
Áreas
Governança
Descrição
Reporting to the Royal Service & Loyalty Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging servi
Referência
a0040201-ecbb-401c-85b7-af246d457391
Data de validade
01/01/0001
Salário
Localização
Raffles London at The OWO, London, United Kingdom
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
London
Áreas
Governança
Descrição
An exceptional opportunity presents itself for a Doorperson to join the Rooms Department at Raffles London at the OWO.Reporting into Head Concierge, you will be responsible for the arrival and departu
Referência
95c63a5a-a96f-4f06-be82-da053a27ea17
Data de validade
01/01/0001
Salário
Localização
Roswyn, a Morgan’s Original Hotel, Mumbai, India
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
MORGANS ORIGINALS
Tipo de Contrato
Permanente
Locations
Mumbai
Áreas
Governança
Descrição
Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her teamEnsure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping
Referência
4a26a289-7511-4561-a610-afdf4cb74b4b
Data de validade
01/01/0001
Salário
Localização
Roswyn, a Morgan’s Original Hotel, Mumbai, India
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
MORGANS ORIGINALS
Tipo de Contrato
Permanente
Locations
Mumbai
Áreas
Governança
Descrição
To provide clean, hygienic, comfortable and hazard free guest rooms and public areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achi
Referência
3ae8ae5a-c349-445f-957e-adc16cac67e4
Data de validade
01/01/0001
Salário
Localização
Mercure Sao Paulo Vila Olimpia, São Paulo, Brazil
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
MERCURE
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Governança
Descrição
Recepcionar hóspedes / clientes, prestando informações diversas e cumprindo os procedimentos de check-in e check-out, atendendo aos padrões de excelência no atendimento e da marca.• Recepcionar hósped
Referência
400986aa-e811-4fc3-a020-3018ca07cc57
Data de validade
01/01/0001
Salário
Localização
Hyde Hotel Dubai, Dubai, United Arab Emirates
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
HYDE
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Register and room all guest arrivals according to established proceduresPerform check in, check out and room change procedures and ensure all data are accurately entered into the hotel systemMaintain
Referência
a3608e58-fe91-485e-92e7-6864a2cd46c0
Data de validade
01/01/0001
Salário
Localização
La Cigale Hotel Managed by Accor, Doha, Qatar
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Doha
Áreas
Governança
Descrição
Supervise daily housekeeping operations across guest rooms, public areas, and back-of-house spaces.Develop and implement cleaning schedules and procedures.Inspect rooms and public areas to ensure clea
Referência
0071684a-e3c6-436e-9332-d675058868b3
Data de validade
01/01/0001
Salário
Localização
Novotel Cambridge North, Cambridge, United Kingdom
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Temporário
Locations
Cambridge
Áreas
Governança
Descrição
Our mission at Novotel Cambridge North is to create memorable moments for our guests, giving the best hospitality experience starts with having great and happy people! Get ready to make an impact and
Referência
6465b72e-8d56-4cd9-9967-90de9e4ca0dd
Data de validade
01/01/0001
Salário
Localização
Rixos Al Mairid Ras Al Khaimah, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
RIXOS
Tipo de Contrato
Permanente
Locations
Ras Al-Khaimah
Áreas
Governança
Descrição
We are seeking a professional and friendly Receptionist to join our team in Rixos Al Mairid, Ras Al-Khaimah, United Arab Emirates. As the first point of contact for our guests and visitors, you will p
Referência
a441556b-31c0-435b-a1eb-16a679d5cdd8
Data de validade
01/01/0001