JUMP TO CONTENT
  1. Integral
  2. Temporário
  3. MERCURE
  4. Governança

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, Central Jakarta, Indonesia

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REF72999V

Guest Service Agent (Arabic Speaker)

Region

Global Shared Platform


Company Description

Mercure Jakarta Cikini, Premium midscale hotel Strategically located for business and leisure activities in the heart of the Jakarta business district, Mercure Jakarta Cikini stands out as one of the leading business hotels in the city. Offers 197 rooms, 10 Meeting rooms,  Ballroom, Rooftop pool, Bar and Restaurant.


Job Description

  • Welcomes guests and takes care of them from arrival to departure.
  • Assists guest with check-in, check-out, and any issues related to room service.
  • Handles guest complaints and comments as soon as possible.
  • Manages guest mail, messages, and answers phone calls.
  • Maintains a high standard of personal appearance, develops friendly relationship with guest, and ensure hygiene at all time

Qualifications

  • Fluent in both written and spoken Arabic and English.
  • Customer-oriented.
  • Professional with a positive mindset.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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