- Integral
- Permanente
- Governança
- ACCOR
__jobinformationwidget.freetext.LocationText__
Queen Elizabeth 2, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF65394F
Guest Relations Officer
Region
Luxury & Lifestyle
The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.
- Perform check IN/OUT of guests using Opera cloud.
- Welcome and greet guests, answer inquiries and incoming calls.
- Prepare occupancy and guests report
- Maintain group and individual arrival report daily.
- Inform guests of hotel rates and services and create/cancel/confirm reservations.
- Provide information about our hotel, available rooms, rates and amenities
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Work experience in UAE as a Hotel Front Desk Agent, Receptionist or similar role
- Proficiency in Opera cloud and Microsoft
- Fluency in English; additional languages are a plus
- Excellent communication and organizational skills
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
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