Guest Relations Executive -(Mürver Restaurant)

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS.

You will be responsible for;

• Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.
• To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
• To ensure that Guest Relations Desk is not left unattended at anytime whilst on duty.
• To acquire, through training provided, a complete knowledge of all policies and policies as set down by the hotel that relate specifically to the Guest Relations.

Your experince and skills include;

• Excellent communication and customer service skills
• Ability to work flexible hours, including evenings and weekends
• Excellent communication and customer service skills
• Minimum 2 years experience in a similar role
• Written and verbal communication skills in English
• To provide high quality in guest relations
• Able to use Ms Office programs

Prior experience working with Opera or a related system.
Additional languages are a plus.
Your team and working environment:
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent