JUMP TO CONTENT
  1. Integral
  2. Permanente
  3. NOVOTEL
  4. Administração e Suporte

__jobinformationwidget.freetext.LocationText__

Novotel Mumbai International Airport, Mumbai, India

__jobinformationwidget.freetext.ExternalReference__

REF48199O

GUEST EXPERIENCE MANAGER

Region

MEA SPAC


Company Description

•Employee benefit card offering discounted rates at Accor hotels worldwide.

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.


Job Description

  • Personally welcome and escort all guests of the hotel.
  • Authorize courtesies for V.I.P’s.
  • Ensure that regular training is conducted as per the standards.
  • Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.

Qualifications

  • BHM or Equivalent Degree with Minimum of 5-6 years of Experience in Hotel Operations handling Guest in Front Office or F&B Service

Additional Information

  • Leadership skills that utilize persuasion and motivation to attain organizational        goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness;
  • Ability to accept responsibility;
  • Self confidence, motivation, drive and tenacity;
  • Ability to enhance organizational performance;
  • Ability to clearly delegate tasks and responsibilities;
  • Ability to think strategically, inductively, and creatively;

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

Procurar

Browse Jobs