Freelance Training Specialist – Learning & Development, Academy (Hamburg)

Why work for Accor?

We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.

Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 

#BELIMITLESS

Freelance Training Specialist – Learning & Development, Academy - DACH (Austria)

Are you passionate about developing people and making an impact through training? We are looking for Freelance Training Specialists to collaborate with Accor’s Academy team and provide engaging training sessions for our hotel and support office teams in Austria.

If you have experience in the hospitality industry or related field and enjoy delivering impactful training in soft skills such as emotional intelligence, stress management, and commercial mindset, we’d love to hear from you!

What will you do?

• Deliver engaging training sessions to hotel staff, focusing on essential soft skills such as communication, teamwork, and customer service excellence.
• Adapt and personalise Accor's training content to suit the specific needs of each team, ensuring relevance and maximum impact.
• Facilitate interactive workshops that promote a hands-on, participatory learning environment, encouraging employees to apply their knowledge in real-world scenarios.
• Support and mentor employees, providing practical guidance to enhance their confidence and performance in customer-facing roles.

Our ideal profile would be:

• Minimum 3-4 years of experience as a Training Specialist, ideally in hospitality.
• Fluent in English and German, French would be an asset, of the country you will be training in.
• Strong interpersonal and communication skills.
• Ability to engage and inspire teams through effective training methodologies.
• Based in Austria.

What’s in it for you?

• A unique opportunity to collaborate with a world-leading hospitality group.
• Work on a freelance basis, allowing flexibility and autonomy.
• The chance to develop and inspire hotel teams in multiple locations.
• Be part of a dynamic, international environment within Accor’s Academy team.

If you are a skilled trainer with a passion for hospitality and want to make an impact, apply now and join us in shaping the future of hospitality training!

• #WeAreHeartists

We are looking forward to your application, including your English CV.