Food and Beverage Duty Manager

“Hospitality is a work of Heart” at Novotel Perth Murray Street. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.

ALL about us:

WINNER of the 2025 'Superior Accommodation' award at the Australian Hotels Association WA Accommodation Awards for Excellence, Novotel Perth Murray Street represents one of Accor’s most exciting and notable brands.

We are seeking a dynamic and experienced Food and Beverage Duty Manager to oversee operations of multiple outlets, including Breakfast, Gather & Trade Cafe, and Conference & Events. Reporting to the Director of Food & Beverage, the ideal candidate will have a passion for delivering exceptional guest experiences, a keen eye for detail, and strong leadership skills.

Breakfast:

• Supervise and manage the daily operations of the breakfast service ensuring high-quality food and beverage offerings, adhering to Novotel's standards.
• Monitor and maintain breakfast service efficiency, addressing any issues promptly.
• Collaborate with the culinary team to develop and update breakfast menus.

Gather & Trade: Visit us on insta @gathertrade

• Oversee the day-to-day operations of our café, Gather & Trade.
• Develop and implement strategies to enhance the cafe's profitability and guest satisfaction.
• Ensure a welcoming and customer-friendly environment.
• Monitor inventory levels and coordinate with suppliers for timely replenishment.

Conference & Events:

• Manage the operational planning and execution of conferences, meetings, and events.
• Collaborate with the sales team to understand client requirements and expectations.
• Ensure seamless coordination between the kitchen, service staff, and event organizers.
• Uphold high standards of service during events, exceeding guest expectations.

You will also be responsible for: 

• Recruit, train, and develop a high-performing team.
• Foster a positive and collaborative work environment.
• Conduct regular training sessions to enhance team skills.
• Monitor employee performance and provide constructive feedback.
• Implement cost control measures to optimize profitability.
• Monitor sales and financial performance regularly, taking corrective actions as needed.
• Ensure exceptional guest experiences through consistent service excellence.
• Handle guest feedback and implement improvements as necessary.
• Foster a culture of guest-centric service among the team.

You will need:

• Full Australian Working Rights (this is a permanent full-time position).
• Proven experience in a similar role within the food and beverage industry.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Knowledge of industry trends and a passion for food and hospitality.
• Familiarity with point-of-sale systems and other relevant technologies.

If you are a dynamic professional with a passion for the hospitality industry and a track record of successful outlet management, we invite you to apply for this exciting opportunity at @novotelperthmurrayst. Join our team and contribute to creating memorable guest experiences in the heart of Perth.

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

Immediate access to global accommodation and F&B discounts

#LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.

Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.

YOU MUST HAVE VALID AUSTRALIAN WORKING RIGHTS AS WE CANNOT PROVIDE SPONSORSHIP.