Finance & Payroll Officer

At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.

Who we are…

A sanctuary of style located on the doorstep to Chadstone – The Fashion Capital, the Hotel Chadstone Melbourne MGallery provides guests with the perfect luxury escape that is unique and without comparison. Five star luxury and glamour creates the perfect setting for our team to create special moments that our guests will remember forever. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.

We are seeking a highly organised and detail-oriented Finance & Payroll Officer to join our team in a fast-paced luxury hotel environment. This is a key role responsible for the end-to-end management of payroll, while also supporting core finance operations across the business.

You will work closely with department leaders and senior stakeholders, acting as the go-to person for payroll-related matters. With a proactive and solutions-focused mindset, you will not only ensure accuracy and compliance, but also identify opportunities to improve processes, strengthen controls, and mitigate risk.

What you’ll be doing...

• Managing end-to-end weekly payroll processing, ensuring accuracy, timeliness, and full compliance with relevant legislation
• Maintaining payroll system integrity, including employee data, award interpretation, and system configuration
• Interpreting and applying the Hospitality Industry (General) Award 2020 across varying rosters, employment types, and penalty structures
• Partnering with Heads of Department to ensure accurate timekeeping, roster inputs, and approvals
• Acting as the first point of contact for payroll-related queries and providing guidance to stakeholders across the business
• Managing superannuation, payroll tax, PAYG, and other statutory obligations
• Preparing payroll reports, variance analysis, and labour cost insights to support decision-making
• Supporting month-end and year-end financial processes, including reconciliations and reporting
• Assisting with accounts payable, receivable, and general finance tasks as required
• Maintaining strong internal controls and proactively identifying and resolving discrepancies or risks
• Supporting internal and external audit requirements related to payroll and finance
• Contributing to continuous improvement initiatives, including system enhancements and process optimisation

• Proven experience in a similar payroll and/or finance role, ideally within hospitality or a fast-paced environment
• Strong working knowledge of Australian payroll legislation, including Fair Work and ATO requirements
• Demonstrated experience interpreting modern awards, ideally the Hospitality Industry (General) Award 2020
• Availability to work on public holidays when required to support payroll processing
• High level of accuracy, attention to detail, and accountability
• Excellent organisational and time management skills, with the ability to meet strict deadlines
• Confidence working with senior stakeholders and collaborating across multiple departments
• A proactive, analytical, and solutions-focused approach to problem-solving
• Strong systems skills, with the ability to quickly learn and adapt to new platforms
• Experience with WageEasy and Humanforce is preferred but not essential
• Experience with Opera and Micros, or similar hospitality systems, is advantageous

What’s in it for you...

• Great benefits – worldwide accommodation and food & beverage discounts from day one, Chadstone Shopping Centre discounts, free nights’ accommodation on your anniversary with Accor, discounted health insurance, and a free, confidential Employee Assistance Program
• A supportive, dynamic team environment in one of Melbourne’s most iconic luxury hotels
• Work close to home – based in Melbourne’s vibrant south-east, avoid the CBD commute
• Endless growth opportunities as part of Accor, Australia’s largest hospitality employer – with access to industry-leading training, career pathways across a global network, and the ability to truly shape your future

Apply now to become part of the story at Hotel Chadstone Melbourne MGallery. We can’t wait to welcome you!