- Integral
- Permanente
- MOVENPICK
- Alimentos e Bebidas
__jobinformationwidget.freetext.LocationText__
Movenpick Al Mamzar, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF32804I
F&B Captain
Region
MEA SPAC
Esta vaga já expirou. Veja funções semelhantes abaixo...
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
The Role
- To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- To generally promote and ensure good inter-departmental relations.
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
- To assist the Assistant Manager / Restaurant Supervisor in any task outlined/detailed by him/her.
- To take time and get to know the guests, and to be committed to service excellence.
- To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.
Key Deliverables and Responsibilities
Planning & Organizing:
- Monitor’s duty schedules for the respective team.
- Works towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
- Ensures that under no circumstances the entrance door is left unattended.
- Contributes to meet / maximize the monthly revenue budget for the respective outlet.
Operations:
- Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.
- To report any equipment failures/problems to the Maintenance Department.
- To pass any maintenance requests to the Maintenance Department.
- To participate in any Training/Developments schemes as recommended by senior management.
- Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.
- Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available.
- Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.
- Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).
- Contributes to the upkeep of the outlet’s database of regular guests.
- Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.
- Resolves guests’ complaints directly or consults with immediate Supervisor.
- Does all mise en place work according to a whole day service requirements.
- Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.
- Attends regular departmental meetings and contributes to an open communication with in the assigned team.
- Familiar with the outlets menu and promotional activities.
- Familiar with the company’s internal policies and safety procedures.
- Carries out other related assignments or tasks entrusted by the Food & Beverage from time to time.
- To have a complete understanding of and to adhere to Accor policy relating to Fire, Hygiene, Health and Safety.
- Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
- To carry out any other reasonable duties and responsibilities as assigned.
Administration:
- To assist the Outlet manager with the following reports:
- Overtime & extra hours consumed monthly.
- Daily log book
- Time schedule weekly
- Vacation schedules yearly
- Buffet name Tags and menu printing
Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:
- Ensure proper care of all equipment and furniture entrusted for Heartists use.
- Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.
- Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.
- Respects and ensures respect of the hotel's commitments to the "Environment Charter" of Sustainability program (saving energy, recycling, sorting waste etc).
- Understands and strictly adhere to the Rules & Regulations established in the Heartists Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.
- Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.
- Does not disclose any financial information or any other information of the Accor Hotels.
Our Values
Our values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures- the sense of hospitality and service, our strength and nourishment of the Group’s success worldwide.
Guest Passion
We obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.
Sustainable Performance
We believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit.
Respect
We are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet.
Spirit of Conquest
Our guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.
Trust
Hospitality is a team sport, and we’re stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.
Innovation
The Role
- To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- To generally promote and ensure good inter-departmental relations.
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
- To assist the Assistant Manager / Restaurant Supervisor in any task outlined/detailed by him/her.
- To take time and get to know the guests, and to be committed to service excellence.
- To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.
Key Deliverables and Responsibilities
Planning & Organizing:
- Monitor’s duty schedules for the respective team.
- Works towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
- Ensures that under no circumstances the entrance door is left unattended.
- Contributes to meet / maximize the monthly revenue budget for the respective outlet.
Operations:
- Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.
- To report any equipment failures/problems to the Maintenance Department.
- To pass any maintenance requests to the Maintenance Department.
- To participate in any Training/Developments schemes as recommended by senior management.
- Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.
- Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available.
- Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.
- Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).
- Contributes to the upkeep of the outlet’s database of regular guests.
- Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.
- Resolves guests’ complaints directly or consults with immediate Supervisor.
- Does all mise en place work according to a whole day service requirements.
- Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.
- Attends regular departmental meetings and contributes to an open communication with in the assigned team.
- Familiar with the outlets menu and promotional activities.
- Familiar with the company’s internal policies and safety procedures.
- Carries out other related assignments or tasks entrusted by the Food & Beverage from time to time.
- To have a complete understanding of and to adhere to Accor policy relating to Fire, Hygiene, Health and Safety.
- Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
- To carry out any other reasonable duties and responsibilities as assigned.
Administration:
- To assist the Outlet manager with the following reports:
- Overtime & extra hours consumed monthly.
- Daily log book
- Time schedule weekly
- Vacation schedules yearly
- Buffet name Tags and menu printing
Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:
- Ensure proper care of all equipment and furniture entrusted for Heartists use.
- Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.
- Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.
- Respects and ensures respect of the hotel's commitments to the "Environment Charter" of Sustainability program (saving energy, recycling, sorting waste etc).
- Understands and strictly adhere to the Rules & Regulations established in the Heartists Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.
- Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.
- Does not disclose any financial information or any other information of the Accor Hotels.
Our Values
Our values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures- the sense of hospitality and service, our strength and nourishment of the Group’s success worldwide.
Guest Passion
We obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.
Sustainable Performance
We believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit.
Respect
We are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet.
Spirit of Conquest
Our guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.
Trust
Hospitality is a team sport, and we’re stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.
Innovation
We dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and make it possible.
Your experience and skills include:
- Service - focused personality is essential and a passion for everything food and beverage
- Previous experience in a similar leadership role is an asset
- Strong interpersonal and problem solving abilities and the ability to lead by example
- Has a critical eye for detail
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
The Plaza - A Fairmont Managed Hotel, New York, United States
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
New York
Áreas
Alimentos e Bebidas
Descrição
Job DescriptionAt Fairmont Hotels & Resorts, exceptional service and flavors are the hallmarks of every dining experience. We invite you to develop your leadership strengths as a Senior Food & Beverag
Referência
5add5568-9a1b-43ae-b1b0-bf7278a58be7
Data de validade
01/01/0001
Salário
Localização
ibis Styles Paris Bercy, Paris, France
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
IBIS STYLES
Tipo de Contrato
Permanente
Locations
Paris
Áreas
Alimentos e Bebidas
Descrição
VOS FUTURES MISSIONS :Participation à l’intégration, à l’animation et à la formation de l’équipe du restaurantContribuer de façon globale à la satisfaction et à la fidélisation client en veillant à as
Referência
b2b95711-17b3-45e8-98e4-6f2ee5ea4108
Data de validade
01/01/0001
Salário
Localização
MERCURE MERCURE ALBA IULIA CETATE, Alba Iulia, Romania
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Romania
Áreas
Alimentos e Bebidas
Descrição
Ensure that the restaurant operates efficiently and profitably while maintaining its good reputation and ethos. You'll coordinate a variety of activities, whatever the size or type of the outlet, and
Referência
0e766e2d-bd83-49a1-b7a4-b22250677398
Data de validade
01/01/0001
Salário
Localização
Swissotel Uludag Bursa, Bursa, Turkey
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
SWISSOTEL
Tipo de Contrato
Permanente
Locations
Bursa
Áreas
Alimentos e Bebidas
Descrição
What you will be doing: Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to guests.To promote efficiency, confidenc
Referência
e0145f09-3d8d-4117-9359-9a5933ba15f0
Data de validade
01/01/0001
Salário
Localização
Swissotel Uludag Bursa, Bursa, Turkey
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
SWISSOTEL
Tipo de Contrato
Permanente
Locations
Bursa
Áreas
Alimentos e Bebidas
Descrição
Assist in hiring and training of new employees as well as the continuous training of existing staffOversee both front and back of house operations, including waiters, bussers and kitchen teamMaintain
Referência
c9a46c8f-a62f-490c-b0ec-0cf75ede8782
Data de validade
01/01/0001
Salário
Localização
Sofitel Dubai The Obelisk, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Alimentos e Bebidas
Descrição
The PositionTo manage the overall operation of the restaurant, following established objectives for the highest standards in professional management and administration as well as in effective and fair
Referência
8a192de9-4f94-4d56-9003-f558c6f42bad
Data de validade
01/01/0001
Salário
Localização
Novotel Perth Langley, Perth, Australia
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
Perth
Áreas
Alimentos e Bebidas
Descrição
Reporting directly to the General Manager and Executive Assistant Manager & Director of Sales & Marketing, this hands-on role is integral in leading the Food & Beverage operation to success. You will
Referência
a2b77340-ed40-42e3-be08-ecb5624af634
Data de validade
01/01/0001
Salário
Localização
Mama Shelter Roma, Rome, Italy
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
MAMA SHELTER
Tipo de Contrato
Permanente
Locations
Rome
Áreas
Alimentos e Bebidas
Descrição
THE MISSION? As the focal point of each Mama, the bar is an important place of life for our customers. Our guests must be in good hands with you. You ensure the smooth running of a personalized ser
Referência
3e64388b-80c4-44e6-b207-b60806079212
Data de validade
01/01/0001
Salário
Localização
Raffles Bali, Kuta Selatan, Indonesia
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Temporário
Locations
Kuta Selatan
Áreas
Alimentos e Bebidas
Descrição
Primary Responsibilities Greet the guest, present menu, help with guest choice, making suggestions, takes order and serves food & beverage according to standard procedures. Set up bar at the start of
Referência
1353e734-8d3f-4606-866a-0243a169f0a6
Data de validade
01/01/0001
Salário
Localização
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Ras Al-Khaimah
Áreas
Alimentos e Bebidas
Descrição
Waiter/Waitress You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offe
Referência
f37bf883-138b-446f-943e-2f55a2c37765
Data de validade
01/01/0001