- Integral
- Permanente
- Alimentos e Bebidas
- ACCOR
__jobinformationwidget.freetext.LocationText__
RIXOS RIXOS RESIDENCES DUBAI JEWEL OF THE CREE, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF26192V
F&B Butler - Russian Speaker
Region
MEA SPAC
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Maintain available to provide assistance for any matter related to making the stay of Hotel guests a pleasant and memorable one.
- Coordinate with Room Service the delivery of fruits for VIP guests and prepares the VIP fruit baskets. Replenish them on a daily basis until the guests departure.
- For the VIP guests, welcome upon arrival outside their assigned room and offer assistance.
- After check-in, introduce themselves to the guest, escort the guest to their room and explain room and hotel facilities and offer assistance for the remainder of their stay.
- Coordinate luggage handling with Concierge sections for arriving and departing guest to ensure safe and timely delivery.
- At times, check in the arriving guest and check out the departing guests in a friendly and caring manner according to the procedures and Kempinski standards.
- Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and take appropriate actions or refer the matters to the relevant persons to handle.
- Offer personalized wake-up to the room with tea or coffee as per guest requests. Offer assistance to guests with shoe shining, packing and unpacking luggage, collecting and delivering laundry and dry cleaning.
- Keep abreast of all hotel promotions, product knowledge, VIP arrivals, and upcoming events in order to be able to answer guest requests and questions
- Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.
- Be aware of the hotel accident Prevention Policies..
- Practices suggestive selling and able to familiarize guests to hotel facilities.
- Co-ordinates with Front Office to ensure that payment of guest folios is protected at all times, vis-à-vis scanty baggage procedure & release of guest bags on departure.
- Escorts guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights & TV function, safe, AC, fire exit, etc.)
- Ensures that all guests are greeted on arrival & departure of the hotel and escorting each individual to the right direction.
- Check Hotel situation, occupancy, functions, groups, VIPs.
- Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.
- At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.
- Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously.
- Ensures prompt & efficient message, newspapers, parcels & package deliveries to guests, as per hotel policy.Arrange all guest transportation requests including Limousine service, Shuttle Bus and car rental with coordination with our rent a car agent available in the hotel.
- Handling telephone calls at the Concierge desk
- Aware of fire & first aid procedure
- Handle guest complaints and report to manager
- Be fully aware of the Talk of the Walk for the day.
- Proper grooming at all times.
- Attend training classes as per schedule.
- Show fullest cooperation and respect within the team and other departments.
- Is aware of the daily activities and has product knowledge of all the hotel facilities.
- Be committed to exceeding expectations
- Never settle for the status quo or mediocre work
- Continuously search for areas of improvement
- Provide positive, constructive feedback
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Rixos Sharm El Sheikh Adults Only 18+, Sharm El-Sheikh, Egypt
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
RIXOS
Tipo de Contrato
Permanente
Locations
Sharm El-Sheikh
Áreas
Alimentos e Bebidas
Descrição
Welcomes and acknowledges each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.Thanks guests with genuine appreciation and provides a fo
Referência
0e04a5c4-bd95-4afd-a3bd-d7a941379d75
Data de validade
01/01/0001
Salário
Localização
Rixos Premium Qetaifan Island North, Lusail, Qatar
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
RIXOS
Tipo de Contrato
Permanente
Locations
Lusail
Áreas
Alimentos e Bebidas
Descrição
Waiter/WaitressThis position is responsible for delivering a friendly, fast, accurate, and efficient food & beverage service to our guests, ensuring exceptional service standards are maintained accord
Referência
1acdc433-ebcd-48a7-b489-9eef819fc0ce
Data de validade
01/01/0001
Salário
Localização
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Wailea-Makena
Áreas
Alimentos e Bebidas
Descrição
As the the Assistant Director of Food & Beverage, you will assist the Director of Food & Beverage in leading the Food and Beverage team operation ensuring the support and guidance is available through
Referência
9d4ba4ce-5bbf-4f7b-babf-0b959e2f043b
Data de validade
01/01/0001
Salário
Localização
Fairmont Hotel Vancouver, Vancouver, Canada
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Vancouver
Áreas
Alimentos e Bebidas
Descrição
Bartender You are an ambassador for the exceptional service and cuisine that define our food and beverage experience. Your warm, personal attention and knowledge of our outstanding offerings make gue
Referência
4ed5f7b3-1dac-4690-bea1-f8eef0caec4a
Data de validade
01/01/0001
Salário
Localização
Fairmont Empress, Victoria, Canada
Experience Level
Entry Level
Jornada de Trabalho
Casual
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Victoria
Áreas
Alimentos e Bebidas
Descrição
What you will be doing: Follow proper sequence of service and standards for function type (breakfast, lunch, dinner, cocktail) and style (plated, butler, buffet, French)Interact clearly, courteously,
Referência
aa70d5ca-867a-4a44-8c94-9dda6b8cbc7a
Data de validade
01/01/0001
Salário
Localização
Fairmont Empress, Victoria, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Victoria
Áreas
Alimentos e Bebidas
Descrição
What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues Exclusive Employee and Friends & Fam
Referência
5d3bd91d-63e0-4e80-935d-5821778b1567
Data de validade
01/01/0001
Salário
Localização
Fairmont Empress, Victoria, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Victoria
Áreas
Alimentos e Bebidas
Descrição
What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues Exclusive Employee and Friends & Fami
Referência
754667ef-05bd-4183-9cf2-56a792e4530d
Data de validade
01/01/0001
Salário
Localização
Fairmont Dallas, Dallas, United States
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Dallas
Áreas
Alimentos e Bebidas
Descrição
Assist Server in providing an exceptional experience to our guests and assist in all aspects of breakfast and lunch service. Maintain cleanliness of tables, service areas and equipment. Restocking th
Referência
607719f6-84ea-4efe-aede-1cb563828030
Data de validade
01/01/0001
Salário
Localização
Pullman São Paulo Guarulhos Airport, Guarulhos, Brazil
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
PULLMAN
Tipo de Contrato
Permanente
Locations
Guarulhos
Áreas
Alimentos e Bebidas
Descrição
Prestar apoio à área de Alimentos e Bebidas no serviço de atendimento às mesas, de acordo com os padrões de excelência requeridos pela marca.
Referência
f64ae567-eea0-415a-b33a-cc1869047ef8
Data de validade
01/01/0001
Salário
Localização
Pullman São Paulo Guarulhos Airport, Guarulhos, Brazil
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
PULLMAN
Tipo de Contrato
Permanente
Locations
Guarulhos
Áreas
Alimentos e Bebidas
Descrição
Atendimento telefônico e celular, anotação dos pedidos dos hóspedes, lançamentos de pedidos no sistema, enquanto garçons e cummis vão providenciar a preparação e a arrumação, o Order Taker emite a not
Referência
8c8403c3-7dff-4da8-a2b8-4ebe5a8f5f3e
Data de validade
01/01/0001