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Sofitel Noosa Pacific Resort, Noosa Heads, Australia

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REF37352N

Executive Housekeeper

Region

Luxury & Lifestyle

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Company Description

Join Sofitel Noosa Pacific Resort today! 

Sofitel Noosa Pacific Resort welcomes guests into a world of luxury blending French Art de Vivre and local culture. We are proudly one of Australia’s leading 5 star resorts. With 176 rooms, our resort features award winning facilities and service offerings including the Noosa Beach House Restaurant & Bar, the Cabanas poolside experience, Riviera Bar & Lounge - the only cocktail bar overlooking the Noosa River - plus extensive conference & events facilities and our luxury Aqua Day Spa.


Job Description

The position is responsible for the professional and cost effective running of the housekeeping department achieving high standards of cleanliness for guest rooms, public areas and back of house areas within the hotel.

You will:

  • Oversee the cleaning of guestrooms and public areas ensuring standards of cleanliness and guest comfort are maintained in line with brand guidelines.
  • Develop and implement Housekeeping systems and procedures.
  • Ensure that room cleaning productivity is monitored closely and maintained at the level set by the General Manager.
  • Establish performance targets for productivity and expenditure ensuring that the department achieves these targets.
  • Respond to guest feedback and enquiries in an efficient and professional manner.
  • Lead the Housekeeping team, providing regular feedback on performance and standards. Recruit and onboard new team members effectively.
  • Work closely with all operational departments, supporting a culture of positive collaboration across the resort.

Qualifications

Our ideal candidate will possess:

  • Minimum 5-8 years of relevant experience in the hotel industry.
  • Strong working knowledge of Microsoft Outlook, Microsoft Office and Opera.
  • Leadership and effective administrative skills.
  • Strong focus and passion for hotel operations.
  • Demonstrated ability to coach, mentor, develop and inspire teams.
  • Confident and articulate communication, negotiation, relationship and networking skills.

Additional Information

Our Benefits: 

We offer fantastic employee benefits, including some amazing and generous Ambassador Discounts across all of our Accor brands worldwide! 

  • Work Your Way with flexible rotating rosters
  • Complimentary Daily Continental Breakfast 
  • Complimentary Fortnightly Lunches
  • 30% discount off your food & beverage at Accor properties worldwide 
  • Generous Accommodation discounts at Accor properties worldwide
  • Industry-renowned Accor Hotels Academy Professional Training and Development
  • Accor 10 weeks paid parental leave
  • Be part of a global team of hospitality professionals 
  • Rewarding work environment with a dedicated Leadership team 
  • Work, travel and promotion opportunities across the Accor Brand 

If you are looking to further your career in a luxury hotel, apply today!

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Accor is the world’s largest and fastest-growing hotel group with a network of more than 4000 properties in over 90 countries. We offer exceptional opportunities for career development across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings. 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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