- Integral
- Permanente
- Governança
- ACCOR
__jobinformationwidget.freetext.LocationText__
Novotel Hyderabad Airport, Hyderabad, India
__jobinformationwidget.freetext.ExternalReference__
REF60191H
Assistant Front Office Manager
Region
MEA SPAC
Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport. The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east).
GENERAL INFORMATION
Address – Rajiv Gandhi International Airport, Shamshabad, Hyderabad, Telangana, India, Pin -500108
Telephone number: +91 (0) 40 6625 0000
Website: https://all.accor.com/hotel/6687/index.en.shtml
Primary Responsibilities
- Assist the Director of Rooms to plan and execute all activities for the smooth functioning of the Front Office department.
- To address problems, conflicts and emergencies at the work place.
- Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction.
- Ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval of the designated authority.
- Ensure that grooming & uniform standards are maintained by all team members.
- Responsible for day to day operations of Front Office Department.
- Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.
Front Office Planning
- Plan occupancy of the day and also anticipate opportunities for sales.
- Plan for & conduct audits for all Front Office areas for maintenance requirements, repairs or refurbishing, ensuring that these are actioned without delay.
People Management
- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service.
- To liaise with the other departments to ensure smooth functioning of all Front Office operations.
- Ensure that guests are greeted, checked in and allocated rooms promptly and courteously.
- Ensure that enquiries, messages & bookings are dealt with courteously and efficiently.
Knowledge and Experience
- Diploma in Tourism & Hospitality Management
- Minimum 1 year of relevant experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel, Word, & PowerPoint
Competencies
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Mövenpick Grand Al Bustan Dubai, Dubai, United Arab Emirates
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Guest Service Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable e
Referência
3f65bd54-0044-41b6-b7ef-7ad1775ebb66
Data de validade
01/01/0001
Salário
Localização
Fairmont The Palm, The Palm Jumeirah, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
The Palm Jumeirah
Áreas
Governança
Descrição
Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning,
Referência
47c31562-c40e-490c-b184-3fadde0bafd7
Data de validade
01/01/0001
Salário
Localização
Fairmont The Palm, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Maintain a presence as requested at hotel / department meetings and committees.Comply at all times with Hotel standards and regulations to encourage safe and efficient hotel operations.Handle guest co
Referência
64cae4cd-b887-4f8f-b367-d19c801bb32b
Data de validade
01/01/0001
Salário
Localização
Fairmont Château Laurier, Ottawa, Canada
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Ottawa
Áreas
Governança
Descrição
Reporting to the Front Desk & Reservations Manager, the Guest Services Manager ensures the smooth and efficient operation of the Front Desk while overseeing Concierge, Bell Services, Door, and Valet.
Referência
25f0a5ca-8859-4238-97e1-783193df2f92
Data de validade
01/01/0001
Salário
Localização
Hyde London City, London, United Kingdom
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
HYDE
Tipo de Contrato
Permanente
Locations
London
Áreas
Governança
Descrição
We are on the lookout for a so-positive-it's-infectious Front Desk Agent to join us as part of our team at Hyde London City.Offering a naturally friendly, helpful and responsive level of service to al
Referência
c9f67396-f295-4426-90ef-5d8bfacb8b89
Data de validade
01/01/0001
Salário
Localização
Novotel Melbourne South Wharf, South Wharf, Australia
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
South Wharf
Áreas
Governança
Descrição
We are currently looking a reliable and dedicated individual to join our Concierge team. As a Porter, you will play a crucial role in maintaining a welcoming and safe environment, ensuring our guests
Referência
437b16a7-f5b7-4fee-9c01-7c2c05995735
Data de validade
01/01/0001
Salário
Localização
Novotel Melbourne South Wharf, South Wharf, Australia
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
South Wharf
Áreas
Governança
Descrição
The Guest Service Agents are the first and last impression at the hotel. The position is responsible for ensuring exceptional service is provided to guests at all times, making guests feel both welcom
Referência
b8d4a351-dec0-4f54-a7e6-5cf860face9e
Data de validade
01/01/0001
Salário
Localização
Pullman Dubai Downtown, Dubai, United Arab Emirates
Experience Level
Student
Jornada de Trabalho
Integral
Brands
PULLMAN
Tipo de Contrato
Estágio
Locations
Dubai
Áreas
Governança
Descrição
We are looking for a Guest Experience intern to join the team at Pullman Dubai Downtown. Under the guidance of the Front Office Manager, you will be responsible for providing a naturally friendly, hel
Referência
edab81f8-ae7e-4fab-a599-255d06c66cf7
Data de validade
01/01/0001
Salário
Localização
Swissôtel Sharm El Sheikh All Inclusive Collection, Sharm El-Sheikh, Egypt
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
SWISSOTEL
Tipo de Contrato
Permanente
Locations
Sharm El-Sheikh
Áreas
Governança
Descrição
SummaryReporting to the Guest Relations Manager, the role holder will contribute to the performance of their area by assisting in directing and ensuring the hotel meets its financial and guest satisfa
Referência
ed9be255-0e8a-425e-8c11-fcff1cc88e1a
Data de validade
01/01/0001
Salário
Localização
Swissôtel Sharm El Sheikh All Inclusive Collection, Sharm El-Sheikh, Egypt
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
SWISSOTEL
Tipo de Contrato
Permanente
Locations
Sharm El-Sheikh
Áreas
Governança
Descrição
SummaryReporting to the Director of Operations, the role holder will contribute to the performance of their area by assisting in directing, ensuring the hotel meets its financial and guest satisfactio
Referência
a8ded646-d724-4c04-81c4-8bdc4d78fc0d
Data de validade
01/01/0001