Executive Housekeeper

Work Your Way to Pullman & Mercure Melbourne Albert Park!

Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne’s skyline, Pullman & Mercure Melbourne Albert Park offers an unparalleled environment for both leisure and business travelers. Our dual-brand hotel features 378 stylish rooms, a vibrant restaurant and bar, plus top-tier wellness amenities like a pool and gym. We also host one of the largest conference centers in Melbourne, with 31 versatile event spaces that create the perfect setting for meetings, celebrations, and everything in between. Ready to be part of something exceptional? Come make an impact with us!

Accor is Australia’s Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

About the Role!

We are looking for an experienced and proactive Executive Housekeeper to join our hotel's leadership team.  In this essential role, you will be responsible for the professional and cost-effective running of the Housekeeping department, with a focus on achieving high standards of cleanliness for guest rooms, public areas and back of house areas.

Reporting to the Rooms Division Manager, as an Executive Housekeeper, your responsibilities will include:

• Supervising and leading the housekeeping team, including hiring, training, and evaluating team performance.
• Manage the daily operations of the housekeeping department, including scheduling team members, assigning tasks, and ensuring adequate coverage.
• Oversee inventory management, including ordering and replenishing cleaning supplies, linens, and equipment.
• Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and maintenance issues promptly.
• Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards of quality and presentation.
• Ensure that all housekeeping team members adhere to safety and sanitation regulations, including proper handling and storage of cleaning chemicals.
• Monitor and control departmental expenses to ensure adherence to budgetary guidelines

About You!

• Proven experience in a similar high-paced role is essential.
• Strong leadership attributes.
• Clear communication to lead and develop a large team.
• Positive stakeholder management with the ability to collaborate with multiple departments. 
• A solutions-focused individual with a strategic mind and the ability to forward-plan successfully.
• Financial and commercial acumen.
• Excellent attention to detail with the ability to see through the guest’s eyes.
• Problem solving skills to ensure the day runs smoothly.

Benefits and Perks!

• On-site car park available.
• Access to confidential Employee Assistance Program.
• Inclusive and diverse environment.
• A friendly and supportive work environment.
• Reward and recognition programs.
• Mentoring and career development along-side experienced and dedicated professionals.
• Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.

Apply today to start a conversation and see where your Accor career can take you!

We are unable to provide sponsorship for this role, so Australian working rights are required.